Bali firmware - final version

[Pacific Sun RD]

Hello

We are glad to inform - that the latest software/firmware update for Pacific Sun Hyperion R2 lamps(also Pandora Hyperion R2) is now available for download.

Before I will discuss the various tabs - please remember - make the firmware upgrade from the current firmware / software, and after successfully uploading to flash memory - just uninstall the "old" soft and install a new one.

Files necessary to update - firmware:
http://www.pacific-sun.eu/download/Hyperion_r2_v3_2h.bin
Software (PC - Win XP/7/8/Vista):
http://www.pacific-sun.eu/download/HyperionR2_Bali_Final.rar

So after a successful update came time to discuss the application.

Settings tab

http://www.pacific-sun.eu/download/final/2.jpg

In addition to standard lamp time setting, we can also set the lamp power mode, Manual Override - that is where we need to immediately turn on the lamp (eg at night - something is going on in the aquarium).
Use the button on the back of the lamp - after pressing the lamp goes into safe mode and it will work in this way until the button is pressed again.
This will reset the lamp and return to the previous lighting scheme (in this case the moonlight).

GHL / Neptune / Apex control If the lamp uses an external control computer (Apex / Neptune / GHL when you select this option, LED panels will be controlled by an external signal(1-10, PWM) while in the case of Hyperion Pandora R2 T5 bulbs can still be accessed from application / internal lamp computer.

Acclimatization program
Specifically implemented acclimatization program - used to acclimate corals to LED lighting. Based on user-defined existing lighting computer automatically selects the initial power output and color of light from the lamp, and the interval, which is changed every day lamp power, allowing corals in a gradual get used to new sources of light (as amended by the spectrum of light) and to its intensity. The computer controls the power and change the color of light in the range from 15 to almost 90 days (range automatic - depending on the acclimation). This option eliminates the situation of "overexposure" aquarium and coral bleaching, which is a very common symptom in the transition from other type of lighting(t5/hqi) to LEDs . At the end of the acclimation program automatically switches off and the lamp goes to the mode previously set, such as Basic Mode or Par Table.

Daylight Settings tab

http://www.pacific-sun.eu/download/final/3.jpg

In this section we set parameters of the lamp in the Basic mode (simplified). We set start time of sunrise and sunset, and the lamp power during the day. If you configured program of acclimatization before we can start it on this page (the information will also appear on the LCD lamp) and run a simple simulation program (Seasons simulation), in which for each month of the year has the characteristics of the light change the color of light - the light looks different in the middle years(summer) - and otherwise - in the winter ..

Week-Tweak
Very often it happens that at the weekend we have the ability (and willingness) longer sit watching our aquarium .. However, it also often happens that in the late evening, when social life in our house is just beginning, the light in the aquarium "fades" and the only view we can enjoy the moonlight. To enable the "extension" - or "offset" the time of the lamp at the weekend for a few hours ahead - it was written-Tweak Week program. How does it work? Let's take an example: "standard" we have set the lamp on the east side at 10 am and the west (the start time of sunset) at 18:00. Time of sunrise / sunset set to 2 hours. So - at 20.00 ends in "day". If you want to watch the Saturday and Sunday, not expanded our aquarium of light - is set for those days Time Shift for example, (-3). This means that for a tube that, in those days, the time is "withdrawn" for 3 hours. So - if you've east began at 10 - so now the light "thinks" that it is 7 am and the actual east starts at 13:00 (real time) and sunset at 21:00 and runs until 23:00 ... Next so the "day" lasts the same - but "slightly" later it started .. Monday everything is back to "normal" - and we have the opportunity to enjoy a weekend in our aquarium simply "more" ... ;-)

Colour Settings tab

http://www.pacific-sun.eu/download/final/4.jpg

http://www.pacific-sun.eu/download/final/4a.jpg

The latest firmware version has been refined to draw of the current system of dynamic spectrum of light emitted by the lamp. By making multiple measurements with a spectrometer, we managed to save the drawing algorithm is closest to the actual wave spectrum chart of light (accident) emitted by the lamp. In this way we know what a light emitting lamp - and gives us further opportunities to experiment - it's as if each had its own spectrometer. A setting powers of each channel can attempt to recreate such as the spectrum of light emitted by fluorescent T5 favorite sets. Or HQI + T5? You can also see how a change in the specified range of wavelengths, increases / color of corals in your tank.

PAR Table tab

http://www.pacific-sun.eu/download/final/5.jpg

Table PAR is quite powerful tool to create your own lighting programs: you have the ability to set independent power for each channel at different times of the day (and night). In addition, you can generate a graph showing changes in light intensity for each channel during the day. To set the color of light in a "live" - use "Colour Studio Live", by which we you able to "live" watch how it will look like a light in each time interval and modify them as needed and recognition. And then you can update the record in a table. This sounds quite complicated - but really - in fact within a few minutes you will be able to do this is automatically. Especially that the application itself fills the necessary fields in the table as the start time for the next "record" in the table, etc.
There is added also option for light spectrum preview for each row of PAR table.



Custom scenario tab

http://www.pacific-sun.eu/download/final/6.jpg

It is used for upload / grabbing lighting programs sent by the other users or shared at the library on-line scenarios.
At the moment there is program Hawaii, which is characterized by beautiful, natural-looking sunset and the changing light during the day (reflecting the passing of the day the clouds in the sky), etc.

BALI Natural Sun program
It's basically the essence of this firmware update. Last year we had the opportunity (and a pleasure) to be in Bali, near the town of Candidasa, where the main objective was to measure the physicochemical parameters of water and light around the coral farms, which are imported from our friendly suppliers. During our stay we made a series of measurements of light (spectrum and intensity) during the day, so we were able to sketch the curve of the spectrum and intensity changes of light - from sunrise until sunset. These measurements were performed both on the surface and under water. Thus lighting up a program called BALI Nautral Sun. With sewn in firmware procedures, as well as by the fact that the lamps Hyperion / Triton have at least eight independent LED channels we have a very large extent reflect these changes during the day. And thus, our lamp is lit in a "similar" to the sun around the the island of Bali.

Of course - should be emphasized that the graphs are compared to light (spectrum) measured by us (natural sunlight) and those reflected by the light emitted by the lamp. Through the technical limitations of the LED technology can not be 100% commitment to the natural conditions but I can proudly say that this has been over 90%! It is a unique solution so far adopted by the professional manufacturer of LED lamps.

Installation procedure is very simple: just one button "Start Bali Program" and can be uninstalled through the Unmount button.

Moonlight settings tab

http://www.pacific-sun.eu/download/final/7.jpg

Now - setting the hour "time-on moonlight" for example 22:00 - make that two hours will be enveloped in the darkness of the aquarium - after 22:00 will be moonlight on.

And that would be enough - if you have questions, please write ... Applying for future questions: - yes, there will be also a version for lamps 3 channel, of course, offering all that is possible to transfer - such as adequate plots of the spectrum (Spectrum Light Creator), the daily charts (for Basic Mode and the array PAR), etc.

And finally - Im sorry for my english.. Im still working on it :hmm3:

Regards

Przemek

[Pacific Sun RD]

Important!
Please remember about short distance between lamp and computer during firmware upgrade procedure - and about using GOOD EXTERNAL USB Bluetooth module!

Regards

Przemek

[CHSUB]

downloaded new firm/soft-ware and started working on my own par table....

thanks ps
ch

[CHSUB]

ps

i have been building a par table while in bali program and would like to "save to a file" in custom scenario tab, but that does nothing. does the program let you build a par table and save it somewhere so it can be imported later?

[Pacific Sun RD]

Hi,
You cant build PAR table when BALI program is installed in lamp memory.
Bali PAR program is little diffrent build than normal PAR table - it use external data sended by lamp - but also some procedures implemented into firmware(almost 590 data points for diffrent channels).
So - when you are preparing your own PAR scenario - after all(when its ready) - you have to install it to lamp memory.
During this process - lamp will validate your program.
After it will be succesfully installed - you can save it to file - it will be downloaded from lamp memory - and written to the file...
So - for this time when you preparing your own PAR program - Bali have to be uninstalled.

Regards

Przemek

[hairy_frogfish]

Hello,
For people who are not lucky enough to already own one, do you plan to release a video of a reef tank under the BALI par program, so we can see how the color of the coral looks like?

[Laribum]

Thunderstorm ????

[fren]

hi,
something i probably didn t understand
i dont have actualyl bali program started
so i make my own par , send it to lamp and save it into a file ( it takes some seconds before it s exported then i can save it )
but i can t load it ( even at starting of the rogram with par table empty )
i can t also load the hawaii pss :(

so to resume
- loaded to temporary memory checkbox is always gray and checked ,
- bali is not enabled
- i can't load any .pss
- i can only make my own par , send it to lap and save it to a file


hwaii pss has different char encoding / lang ( french ,win7 64 bits )that s all i noticed
- here is the hawaii start of file
{\rtf1\ansi\deff0{\fonttbl{\f0\fnil\fcharset238 Tahoma;}}
\viewkind4\uc1\pard\lang1045\b\f0\fs18

- and mine
{\rtf1\ansi\deff0{\fonttbl{\f0\fnil\fcharset0 Tahoma;}}
\viewkind4\uc1\pard\lang1036\b\f0\fs18

anyway great job :inlove:

[Pacific Sun RD]

@fren
What its mean- you cant load it? Can you put your PAR scenario to any server - and give us link to it?
There cant be a problem with encoding - it have to work without matter how it is encoded..

Regards

Przemek

[fren]

hi,
uploaded it there (generique-fren.pss) => http://www.sendspace.com/file/i5ujsh
but
even hawaii_scenario.pss i can t see it in the par table if i load it
no progress bar moving when importing scenario ( the bar moves only if i export my par table)

[Pacific Sun RD]

Hello,
You have to perform some steps - before you will be able to load your scenario to lamp.
1. Be sure that Bali PAR is unmounted - click button Unmount Bali Program
2. Click Load PAR scenario from file
3. Click Send scenario to lamp memory.
Thats all. It have to work.
I have checked it - your PAR scenario looks like:
http://www.pacific-sun.eu/download/fred_par.jpg

Inst true? :-)
Please remember - that progress bar will be active ONLY when you are sending scenario to lamp memory.

Rgds

Luke

[fren]

ok thx,
i thought if i load scenario and not send it to lamp i would be able to see it in par table

( i wanted to load , not send to lamp , modify par table and only after send it to lamp )

regards

[Pacific Sun RD]

Not exactly - but its not bad idea to preview it.
We will fix it - and it will be possible.
Thanks!

Rgds

Luke

[minunatul]

Can anyone help me ?


I have to register new Bali program but when I went to extended service tablets and pressed the firmware upgrade but have been waiting for over 3 hours and it shows the data firware upgrade progress bar ... - you can see in the picture.

What should I do now?


Files necessary to update - firmware:
http://www.pacific-sun.eu/download/H...n_r2_v3_2h.bin
Software (PC - Win XP/7/8/Vista):
http://www.pacific-sun.eu/download/H...Bali_Final.rar

*pacific sun metis hyperion R2

[minunatul]

Light only shows blue screen and a little _ the left.
It is completely dead.
The answer is not the firmware upgrade when I press it.

[sseaner]

What happened to the thunderstorm/weather features?

[jonasroman]

i noticed two bugs:
1) moonlight will go on instant after sunset end even if i have choosed a later start concerning the moonlight..but after approx 5 minutes the moonlight shut down and will light up properly accoring to my moonlight start settings...thus the problem is that there is a short period of moonlight direct after sunset end even if you have choosen a alter moonlight start
2) still week tweak dose not work. whatever a choose to "back" the program, the colout temperature and intensity is not correct...it seem that it goes to some midday scheme, with to much light..

[Pacific Sun RD]

Can anyone help me ?


I have to register new Bali program but when I went to extended service tablets and pressed the firmware upgrade but have been waiting for over 3 hours and it shows the data firware upgrade progress bar ... - you can see in the picture.

What should I do now?


Files necessary to update - firmware:
http://www.pacific-sun.eu/download/H...n_r2_v3_2h.bin
Software (PC - Win XP/7/8/Vista):
http://www.pacific-sun.eu/download/H...Bali_Final.rar

*pacific sun metis hyperion R2

Hi,
You have erased memory in your lamp - and now you have to upload it again to memory - there is explained how (page3)
http://www.pacific-sun.eu/download/manual_8ch.pdf

Next time be sure that you are very close to the lamp - and please use external, good bluetooth module - in other way - you will get the same result - and memory erased(this was explained by us on RC

@jonasroman
moonlight:thanks for that information - we will check it.
week tweak - can you show your lamp settings(or send us your PAR table)? We have checked it several times.. Maybe you have other subprograms turned on(like accli or seasons simulations)?? Can you send us more information to work(at)pacific-sun.eu
Thanks!

Rgds

Luke

[minunatul]

You have erased memory in your lamp - and now you have to upload it again to memory - there is explained how (page3)
http://www.pacific-sun.eu/download/manual_8ch.pdf




I have done the same and have been waiting for 2 hours it happens will have nothing and do not suggest that anything happens.
You can watch the first picture if I close the benefits of the button behind the lamp, moonlight lamp is not lit.
The picture 2-3-4 shows the lamp is open, the moonlight illuminated.

[minunatul]

The picture 2-3-4 shows the lamp is open, the moonlight illuminated.

[minunatul]

The picture 2 shows the lamp is open, the moonlight illuminated.

It is wrong to picture.
So looks like the text ... have been waiting for over 2 hours it happens will have nothing.
The light display is only two square flashing left / right, no text.


Firware image choosed CRC calculating.
Temporary memory preaparing...

[minunatul]

The picture 2 shows the lamp is open, the moonlight illuminated. It is wrong to picture. So looks like the text ... have been waiting for over 2 hours it happens will have nothing.
The light display is only two square flashing left / right, no text. Firware image choosed CRC calculating. Temporary memory preaparing...

Those of you who have made ​​the program (pacific sun ) can send the phone number can do everything by phone.

[minunatul]

Hei i have try everyting but my lamp....is not working anymor so i have decided to send the lamp back to the enterprise.I have tride everyting i seen on this website but nothing.I think the problem is whit the software because when i put the lamp ON,the lights are blue,the moonlight is working but if i try to do something else......Nothing.If Somebody have an idee or somthing who can help me,please leve me a messege whit some information or whit your cellphone number so i can contact you.Thank you

[Pacific Sun RD]

@minunatul
You dont have to wait one or two hours (when its calculating)- it will start uploading - or ne - if there is other problem... If your firmware is uploaded "partialy" - you can see similar effect like now - so software cant communicate with lamp - and there will be still information"
Firware image choosed CRC calculating.
Temporary memory preaparing...
"
You will can see that EVEN when you lamp will be completly off.. Its not mean that software is not working properly - its mean, that lamp memory is "empty" - and app cant start communicate..
We have produced more than 3.000 lamps with this model of transmition/firmware upgrade procedure - and please believe me - the problem is nout sourced by software..
If you are doing it(firmware upgrade) when your bluetooth signal is weak(due long distance or bad/to weak bluetooth module) - it will hapens EVERY time.
Software is the same for all customers - so - if one person with R2 unit can do a firmware upgrade - but second - cant do it - problem cant be placed inside software firmware... In fact - this procedure is very easy(from programmer point of view) - and there is no any mistake.
I asked you about your bluetooth module - but I didnt get reply..
If this procedure dont work - please contact with our workshop diretcly(not by RC forum - they are not support customers via private messages etc).
Please send your email to work(at)pacific-sun.eu - and you will get direct help.

Our workshop phone number is: +48 58 7145798 - since Monday to Friday(7:00am to 3:00pm our local time).
But the better idea will be contacting with your supplier - and before any next firmware upgrade - changing your hardware(bluetooth). It will save your time..

Best regards

Przemek

[greenbee]

hi Przemek,
could you send me your direct email adres in pm, i can send a pm to you cos i dont have 10 posts yet lol.
i tryed to send you a mail but i dont know if it went ok.
regards Cees

[minunatul]

Computer reset did not help light is sent to the factory. Those of you who want to run the new version Bali do not attempt internal bluetooth modules you can have the same problem. But other old Bali version has worked for me with the internal bluetooth modules.


Does anyone know how long it takes until I get it back?


Want to thank for all the help and time with your answers.

[SPotter]

Why didn't you try an external blue tooth before sending it back? they have repeatedly said that you have to use an external blue tooth. they cost less than $30 which is a lot less than what the shipping costs were.

Sent from my SCH-I510 using Tapatalk 2

[speedo]

Try first external blue tooth, I had same same big problem with internal blue tooth.
With external all worked perfect.

Dirk

[curil66]

Hi
that is to implement the program acclimatization, do not install Bali or it did not matter because after the acclimatization of corals to LEDs, it takes the script installed?

[Pacific Sun RD]

Hi,
Until acclimatization - please dont use BALI par program - because it will cause overall light spectrum - and the result can be far from intentional :)

Rgds

Luke

[curil66]

HI
Thanks
What is the exact approach to be followed aclimatation?
This morning the sunrise was blocked on (-212 minutes)
I disconnected the ramp and again by choosing a programe my old lighting (150w + T5), I pressed "set"
daylightsettings tab, I set "duration" to 120, lamp power to 100, I checked "Aclimatization program, then save.
I went in after "Moonlightsettings" I put the last full moon (07/03/12), then tick Moon cycle simulation and I chose my Moonlight color channel.
After I register my scènarion in my file and I sent it to the memory of the ramp!
Is this the correct procedure?
Must check "Moon on / off and what exactly does it?
Is the time that is the beginning of Sunrise and Sunset are beginning to change for the program aclimatation?
I wish I had the beginning of the moonlight in 10 hours.
Do I start my Sunrise at 10:00 and Sunset at my 20 hours knowing that the "duration" is 120 minutes to get to moonlight in 22 hours.
Should we leave the ramp without a moment lighting or moonlight after she leaves the Sunrise?
If so, can you tell me exactly how you should proceed.
Thank you for your explanations.

[Pacific Sun RD]

Hello,
There are two general modes how your lamp can work.
1. Basic mode - with configured sunrise/sunset and duration time. If you want to acclimatize your tank to the new light - you should go with that mode - without setting any other/difficult for beginners modes - like PAR tables, BALI Par, custom scenarios etc.
If you will turn on everything in your lamp(BALI Par, Acclimatize program, custom scenarios, seasons simulations - its normal that your lamp will work little diffrent than you expect - a specially, that you even dont know how it should work with all this modes enabled...
So - as we suggested you many times in emails(many, many questions sent by emails :-) ) - on first period - when you want to acclimatize your corals - dont use not needed modes.
Now you should:
1. Clear par table, send empty par table to the lamp.
2.Turn off Bali PAR program - if you installed it.
3. Go to Settings tab - use longest Acclimatize program - for example HQI 150W + T5(LPS). This program automatically, it will increase lamp power for about 1% every day, it will also change light colour spectrum during this period - for proper response from photocells "placed" in coral "skin".. So that coral should not change the current color - and will not be over-exposed - what could result in ejection zooxanthels from the corals tissue..
My suggestion of your lamp settings:
Sunrise: 10:00am
Sunset: 4:00pm
Sunrise/sunset duration 180min
Acclimatize program - HQI 150W + T5(LPS)

Moon on/off time - its a time when your moon shoud "sunrise" after sunset - and back - time for moon sunset - before Sunrise.
I hope that it help.


Rgds

Luke
Pacific Sun RD Team

[curil66]

Hi
Thank you for your explanation
If I understand, I do a new program like this:
Sunrise: 10
Sunset: 16
Duration: 180
Acclimatize program: I select HQI 150W + T5 I press set then I check Acclimatize program, I put the last day of full moon and that's it.
I'm ignoring the time moon on / off
I'm going on vacation Sunday and would like installed properly, because this morning I am currently sunrise to -28 mm.
On the LCD screen is stuck on the sunrise -28 and counting continues, but nothing else appears, aclim style program, the date and time etc. ...
I understand your explanation other than the moon light, does he need to configure the moon and time on / off or not?
again thank you

[Pacific Sun RD]

Please check you tweak-week settings - it looks like somethign strange you have configured.
Set 0 time shift for each weekday - and save settings.

Rgds

Luke

[fren]

hi ,
something i noticed
with my par table ( 08:00 - 23h59 ) and -1 for week shift (during weekend)
it seems that it works well at 8h00 i dont see anything ( starts 1h later ) but all stops at midnight instead of 1h later

2 questions , with my own par table
- can i use basic setting moon simulation and / or ? the moon off/on time? will it take into account the week shift time ? , it seems moon simulation always starts at the end of par table ( midnight) and doesn t care of the week shift -1
- if i use moon time and moon cycles , the moon cycle will be working in this time interval ?
regards

[sseaner]

What about the storm settings?

[Laribum]

Hiho!

Whats about BaliFirmware for 3ch Lamps???

Jörg

[Pacific Sun RD]

hi ,
something i noticed
with my par table ( 08:00 - 23h59 ) and -1 for week shift (during weekend)
it seems that it works well at 8h00 i dont see anything ( starts 1h later ) but all stops at midnight instead of 1h later

2 questions , with my own par table
- can i use basic setting moon simulation and / or ? the moon off/on time? will it take into account the week shift time ? , it seems moon simulation always starts at the end of par table ( midnight) and doesn t care of the week shift -1
- if i use moon time and moon cycles , the moon cycle will be working in this time interval ?
regards

Hi
We suggest - that always total day period(for Basic mode) should finish before midnight.
So - if you have 180 minutes sunrise/sunset duration - latest time for sunset - should be set for 8:00 pm - so sunset will finish after 180 mins - ad 11:00pm

If you will use +1 time shift - it will start one hour earlier - and sunset will start at 7:00pm - and will finish at 10:00pm.
If -1 - everything will be later - on the midnight sunset will be finished..
How it works on PAR table mode?

ALL daylight scenarios should finish BEFORE midnight - also with applied timeshift.
Its very important - because on the mindight there is many parameteres recalculated by computer - like channels power during the day(based on seasons simulations - or acclimatize program etc).

You PAR table seems to be very extended - there is a light between 8:00 and 23:59? Why its so long? You dont worry about over exposing your corals?
Maximum "day time" should be set for 12-13 hours - but not for 16 hours.

If you still want to use that 16 hours PAR table program -you have to do a "trick" - rollback all your times in PAR table 4 hours before(for example - from 9:00 - 9:30 x x x x x x to 5:00 - 5:30 x x x x x x ) - and move back your lamp time also for 4 hours - from real time for example 11:34 am to 7:34 am.
So - it will work on the same period like your "local house time" - but you will still be able to use timeshift - even if -3 - it will be finished BEFORE midnight ;)
I hope that my explanation is clear :wave:

Rgds

Luke
Pacific Sun RD Team

[Pacific Sun RD]

Storm settings will be released in "small update" - immediatly after finishing works on software for other platforms - also Bali Revision for 3ch lamps(which should be released within next 10 days)

Rgds

Luke
Pacific Sun RD Team

[fren]

Hi
We suggest - that always total day period(for Basic mode) should finish before midnight.
ALL daylight scenarios should finish BEFORE midnight - also with applied timeshift.

ok thx, ( i sent u par table before , it 's below in this thread )
i just wanted to have light a short time in morning and untill 1am during week end ( 23h59 during week )
that s why par table is from 8h00 to 23h59
my sunset/rise is 0

so i understand that i can t have par table after midnight, and if use time shift -1 my par table should finish at 22h39 )
what should i do to have light for example from 6pm to 3am ? if it's possible

regards

[sseaner]

Thanks for the update.

[LONGATTO]

Could you please update the status of the Mac OS software version for the R2 Hyperion?

[Pacific Sun RD]

Hello,
As I informed on pm - we are working already on it - so it should be avalaible soon.
I dont want to give exact date - because if there will be any delay - we will be flooded by pm with questions abotu realease date again... ;-)

Rgds

Luke

[azilko]

More issues w/ this software... I am trying to turn off my lights to let a new fish acclimate as another is picking on it.

When I set the Week Tweak settings to + any hours, the lamp says that the sunset will be in 68+ hours. When I set the manual mode to 0% intensity, the lights stay light in manual mode, just at a lower setting (but above 30% intensity). The only thing that would work, was to set the lights to 0% intensity for the standard Bali mode, but they will likely come back on for moonlight (so I will have to tweak that as well).

Why is this not working? I am having the exact same issue on 2 lamps both running the latest "final" firmware.

Is there not an easier way to turn these lights off? I would have just hit the power button but my lights didn't seem to come w/ one.

[SPotter]

just pull the plugs out of the wall or if you have them plugged into a controller turn those outlets off on the controller. Thats what I do when I introduce new fish.

[azilko]

Yeah, I know that I have that option, but thats more of a pain in the A due to how I have the power run (I didn't run them through my controller as I didn't want to waste sockets on them). I wouldn't think that I'd need to do that to just power them down. With all that these lights can do, I wouldn't have though that powering them off is something they can't.

[Pacific Sun RD]

@azilko
You're welcome.
Here you have revised firmware version:
http://www.pacific-sun.eu/download/Hyperion_r2_v3_2i.bin
with additional Quick Menu - which give Customer possibilties to:
1) Manuall Override - quick/emergency lamp turn on during the night
2) Lamp turn off - turning off lamp during the day - when you will acclimatize your fishes - you can turn lamp off for that time
3) Lamp turn on - turning on lamp again - after previous Turn Off menu choosen.

How to use it? Its very simple.
You have to push back button(this originally used to Manual override) - and have it pushed until you will see on screen interested menu.
First will be:
Quick Menu

after 1s:
Quick Menu
Manual Override
after next 1s:
Quick Menu
Lamp turn off
and the last:
Quick Menu
Lamp turn on

You have to release button in the moment when proper menu option is showed on the screen. Thats all. We have also checket Tweak-Week program - and it work properly - maybe you had something wrong configurated? Please check it again on Hyperion_r2_v3_2i.bin version of firmware.
Enjoy!

Rgds

Luke
Pacific Sun RD Team

[SPotter]

Hi Luke,
I unmounted the bali program to go back to the regular lighting program. just too strong with the t5's. Im having an issue with the sunrise and sunset. at sunrise the lights go to 100% on and at sunset they turn completely off. lamp intensity is 100% and duration is set for 240 mins.

Sent from my SCH-I510 using Tapatalk 2

[Pacific Sun RD]

Hello
I understand your thoughts about T5+ BALI Par - I will inform programmers about idea creating program designed for Pandora R2 - based on Bali spectrum - but with lowered output power.
About issue - please erase your memory - and program lamp again(it can be done ONLY on Hyperion lamps - it will not remove firmware from memory - only erase all settings)
In other models(like 3ch lamps) - it will remove firmware from memory.
Maybe you have any "trash" in lamp memory - after uninstalling BALI Par.
Which version of firmware you have installled? It should work properly.

Rgds

Luke
Pacific Sun RD Team

[SPotter]

thanks luke. I have the latest firmware version and software running right now. These leds are very strong and when you add the t5's the punch this light packs is very big. Most people complain about their leds not being strong enough which is hard to fix. Fortunately with this light we have options to turn down the intensity.

[SPotter]

luke, when you say "erase memory" do you mean press the "clean memory" button on the service tab? when I put my cursor over that a red circle with a line thru it comes up and I remember Yorgos telling me to never press that button.

[Pacific Sun RD]

Yes - its true - and we see - that for many aquaristis - "number one" is PAR...
But there is many factors also very important - like "daytime" period, spectrum, water parameters - and very important - water alkanity when you are using strong LED lighting... Without keeping calcium/hardness on higher than normal levels - your corals will looks like freshwater plants under very strong lighting - but without CO2 dosing to water directly...
So - modified PAR program should be perfectly fitted to Pandora Hyperion R2 users..
BTW - have you installed 'I"' version of firmware(with modified back Manual Override button)? I saw - that you ar ealso using manual lamp disconnecting from power supply if its needed - now - you will not need to do it anymore... ;-)

Rgds

Luke
Pacific Sun RD Team

[Pacific Sun RD]

Yes, exactly - I forgot that in 8ch software its "Clean Memory" named - and it work completly diffrent than in 3ch lamps.
You can use it - it should erase all your settings - and you will neet to program lamp again(lamp power, spectrum, moonlight, sunrise/sunset time etc)

Rgds

Luke
Pacific Sun RD Team

[SPotter]

thanks Luke. I did not see the new firmware version that you posted yesterday. I will take a look at it.

[Pacific Sun RD]

My post from yesterday :-)
Quote:
"Here you have revised firmware version:
http://www.pacific-sun.eu/download/H...n_r2_v3_2i.bin
with additional Quick Menu - which give Customer possibilties to:
1) Manuall Override - quick/emergency lamp turn on during the night
2) Lamp turn off - turning off lamp during the day - when you will acclimatize your fishes - you can turn lamp off for that time
3) Lamp turn on - turning on lamp again - after previous Turn Off menu choosen.

How to use it? Its very simple.
You have to push back button(this originally used to Manual override) - and have it pushed until you will see on screen interested menu.
First will be:
Quick Menu

after 1s:
Quick Menu
Manual Override
after next 1s:
Quick Menu
Lamp turn off
and the last:
Quick Menu
Lamp turn on

You have to release button in the moment when proper menu option is showed on the screen. Thats all. "

I'm just waiting for reply from azilko - because this modification was introduced by his remarks;-)

Rgds

Luke

[SPotter]

Yes - its true - and we see - that for many aquaristis - "number one" is PAR...
But there is many factors also very important - like "daytime" period, spectrum, water parameters - and very important - water alkanity when you are using strong LED lighting... Without keeping calcium/hardness on higher than normal levels - your corals will looks like freshwater plants under very strong lighting - but without CO2 dosing to water directly...
So - modified PAR program should be perfectly fitted to Pandora Hyperion R2 users..
BTW - have you installed 'I"' version of firmware(with modified back Manual Override button)? I saw - that you ar ealso using manual lamp disconnecting from power supply if its needed - now - you will not need to do it anymore... ;-)

Rgds

Luke
Pacific Sun RD Team

Luke, alk level never crossed my mind with using leds. I monitor my alk levels very closely and do use a ca reactor. Can you tell us what the water parameters are of the tanks that Pacific Sun maintains?

[Pacific Sun RD]

We havent our own tanks in company - but there is second company - ReefShop - which is importer/wholesaler of live animals - and they are using our lamps above their tanks. ReefShop belong to the same co-owners like Pacific Sun - its a "sister" company of PacSun..
I will ask Pawel or Seb to print some information about water parameters..
Im not sure that you saw before our previous display tank - with three LED lamps:
http://www.youtube.com/watch?v=zINKFOt6Y8s
There was used Balling method for calcium refill - and perilstatic pumps was working three time per day - and every time there was added almost 270ml of Balling fluids(almost 1 liter per day!) :)
One day calcium consumption was about 130mg/L !

Rgds

Luke
Pacific Sun RD Team

[SPotter]

thats an amazing tank Luke!!!!! I can hope that mine will look like that some day. I am very interested to see where they keep their parameters. Right now I have my alk @ 10 dkh and ca @ 430

[minunatul]

Hi,
Is anyone using the new version Bali ?

I think the light is too strong for my corals max. lamp power ( 100% power). I want to ask if you can change of the program was going to lower to 80%, is ok?

[SPotter]

Yeah you can lower the power to what is good for you? is the first time your corals are under leds? if it is, then I strongly suggest you use one of the acclimation programs. I spent two months slowly adjusting the intensity so nothing would bleach out. you will also want to check your alkaline level. I've read that higher alkaline levels and led lighting don't go well together. Im at 10dkh and when I went to 100% power I started getting bleaching

Sent from my SCH-I510 using Tapatalk 2

[SPotter]

Yes, exactly - I forgot that in 8ch software its "Clean Memory" named - and it work completly diffrent than in 3ch lamps.
You can use it - it should erase all your settings - and you will neet to program lamp again(lamp power, spectrum, moonlight, sunrise/sunset time etc)

Rgds

Luke
Pacific Sun RD Team

Luke,
i just got around to trying to unmount the bali program and go back to the default lighting. I cleaned the memory and the lights are still turning on at 100% power.

Here is how I have it set....

Sunrise 10:00
Sunset 18:00
Duration 240 min
Power 100%

[larryfl1]

i have the same issue..im dimming at night...but going full intensity when coming on

[SPotter]

Luke or Przemek.....any suggestions on the issue with sunrise for standard lighting program?

[Pacific Sun RD]

Hello
Im back to work now - and I will check it.
Please do a following steps for better problem recognise:
1. Set Defaul Settings
2. Install Bali
3. Uninstall Bali
4. Read Par table - and shop screen shot how it looks.
5. Set sunrise time for 10:00 am and sunset for 6pm. Duration - 20 mins. Power 100%.
After that - go to general setting tab - set time - for 9:55 am - and lamp should go to moonlight - and start sunrise after few minutes(10:00am).
The same please do again - set internal lamp time for 5:55pm - and check how lamp will go thru sunset.
Please put your thoughts here, ok?
Thanks again for your support - Luke will come back to work on end of August - so now Im taking his dutys ;-)

Best regards

Przemyslaw Cybulski
Pacific Sun R&D Team

[SPotter]

Welcome back Przemek....I will give that a try and see if it works.

[alan31]

Hello luke,
I soon finished the acclimatization program with hyperion 2 x 150 w,
I want to install the program Bali, also how long lighting do you recommend and duration.
Should I check the simulation of four seasons.
Bali with the program can be changed color intensity LEDs avaec coloursettings tab.
thanks
Best regards.

[Pacific Sun RD]

Hi,
Luke is out actually - but maybe I will be able to help you :)
If you finished acclimatization program - I suggest to run Bali PAR program with power settings - 65-70%.
It should be the best setting for few months on start = after that you will can slowly increase lamp power.
Please rememeber - that Bali PAR program is almost 12 hours program - so - even after acclimatization - the better is us it on lower power settings...

Best regards

Przemek

[larryfl1]

i cant download the current bali firmware....

is there a new link????

[VladimirHi]

i cant download the current bali firmware....
is there a new link????
+1
Same situation & question!

[Pacific Sun RD]

Hello,
Here is latest BETA before official publish on our website:
http://www.pacific-sun.eu/download/Hyperion_r2_v3_2i.bin

Regards

Przemek

[stryx]

Hi,

I've got two thing I's like to run by you (PS Support/R&D):

1. With Bali can I still decrease max lamp power to let's say 75% ?
2. Using moonlight time program wit the "i" FW, it switches off when I check the box. When I uncheck it's on. I set moonlight time-on to 22:00h and moonlight time-off to 01:00h. Bug or am I doing something wrong?

Rgds
Frank

[JHawlz9989]

For the Bali program, do we still need to or have the option to set sunrise/sunset durations? Or is the sunrise and sunset already built into the program? I ask because the sunset duration did not last the full two hours, and it turned off about half way and went straight into moon phase.

Josh

[Pacific Sun RD]

Hi,
No - you dont need.
If you will install BALI PAR program - it will also automatically program:
1) sunrise time
2) sunset time
3) duration time
4) lamp power

The best way is now to uninstall Bali PAR - and install it again - without any modifications on Basic Settings tab.
Please do it - and check how it works for you - and let us know.
Thanks!

Regards

Przemek Cybulski
Pacific Sun RD Team

[JHawlz9989]

Thanks Przemek! Everything looks great so far!

How does changing the moonlight settings affect the Bali program?

Josh

[Pacific Sun RD]

Dont affect this PAR program.
Moonlight simulation is completly independent procedure - and it can be run as moonlight simulation - or without moonphases - with configured intensity during night.
Of course - you can also choose which LED channel you want to use for moonlight simulation - Default Blue, Royal Blue - or UV-A(included leds)
Like on that movie:
http://vimeo.com/33810409
As you wish ;-)

Regards

Przemek
Pacific Sun RD Team

[JHawlz9989]

Having owned the fixture for almost a week now, I want to say how great the Bali program is. I love walking downstairs and seeing a different color temperature each time. I think some of the sunrise/sunset color temps are incredible. However, I think the transitions are a bit harsh. Is Pacific Sun ever going to give us the par table so we can smooth out some of the transitions? I have no problems spending a few hours in the par table to make the transitions even smoother, and I'm sure many Hyperion and Triton owners would agree with me.

Also, I think the transition after Bali sunset to moon phase is a bit harsh as well. Are there plans to smooth out that transition? I do, however, LOVE the cyan color moonlights.

Excellent work guys!

Josh

[Pacific Sun RD]

Hello Josh,
Yes, after final release all software/firmware for all actual customers(3ch lamps, 8channel lamp, 9 channel - like Tritons) we will rewrite some program procedures - and this fragment of program code responsible for transitions - will be rewritten..
We are in quite difficult situation - because we have many diffrent line of our products - and we have to (and want :-) to take care about all of them..
I am convinced that the fall will be very hardworking for our RD department - and new updates will appear within a few months.
Again - thank you for your nice words - we are glad to hear/read that :)

Regards

Przemek

[Pacific Sun RD]

Hello,
There was discovered small bug in Colour Settings tab - with 475nm channel power probing.
Please install latest software for PC - with that issue fixed:
http://www.pacific-sun.eu/index.php?option=com_content&view=article&id=89:8-channel-lamps-metispandora-hyperion-r2
Big thanks for ieatchinese :)

Regards

Przemek
Pacific Sun RD Team

[SPotter]

Przemek,
I havent downloaded the latest firmware yet so just to confirm with you I should down load firmware first then the new software. correct?

Sent from my SCH-I510 using Tapatalk 2

[Pacific Sun RD]

Yes, correct - but if you had previously BALI Revision(in Beta) - it doesnt matter ;-)

Regards

Przemek

[SPotter]

Hello
Im back to work now - and I will check it.
Please do a following steps for better problem recognise:
1. Set Defaul Settings
2. Install Bali
3. Uninstall Bali
4. Read Par table - and shop screen shot how it looks.
5. Set sunrise time for 10:00 am and sunset for 6pm. Duration - 20 mins. Power 100%.
After that - go to general setting tab - set time - for 9:55 am - and lamp should go to moonlight - and start sunrise after few minutes(10:00am).
The same please do again - set internal lamp time for 5:55pm - and check how lamp will go thru sunset.
Please put your thoughts here, ok?
Thanks again for your support - Luke will come back to work on end of August - so now Im taking his dutys ;-)

Best regards

Przemyslaw Cybulski
Pacific Sun R&D Team

Przemek,
I just tried this and it still doesnt work for the sunrise. The power immediately goes to 100%. the sunset does work.

[Pacific Sun RD]

Hello Steve,
Which version of firmware are you using? Latest?
Regards

Przemek

[SPotter]

Hi przemek,
its the latest version that's been posted.

Sent from my SCH-I510 using Tapatalk 2

[Pacific Sun RD]

Hi,
I want to be sure that we are talking about the same settings :)
1. Are you using Bali now?
2. Please post a screenshot from Basic Settings tab(after probing settings) - and PAR table if you arent using BALI Par.

Regards

Przemek

[SPotter]

I will post screen shots tonight. I am using bali now but only because the default lighting program isnt working properly for me. I did follow the steps you outlined in a previous post.

[Pacific Sun RD]

Ok, I will wait.
Basic lighting HAVE TO work - I will not hang up my hands until we will not fix it :-)

Regards

Przemek

[larryfl1]

i had the same issue on basic lighting on the sunrise portion...ignored the time setting and turned on at full intensity....

sunset seemed to work fine on mine...

i am now using bali so that i dont have the problem..

[minunatul]

Want to ask you to run applications Bali program latest version (9.0).
Can I change the power from 100% to all seven lamps of 60 % and then the white to 45% after Install Bali.
(color settings) ?

[SPotter]

Want to ask you to run applications Bali program latest version (9.0).
Can I change the power from 100% to all seven lamps of 60 % and then the white to 45% after Install Bali.
(color settings) ?

no when you run Bali you cant control the individual colors only the overall intensity of the lamp.

Sent from my SCH-I510 using Tapatalk 2

[Pacific Sun RD]

Hello larry and SPotter
Fixing of that is very simple - your lamps after firmware upgrade to Bali Revision wasnt 100% configured - some of setting wasnt never set(very importants).
I think that you never used/configured Acclimatize program -so now, to get proper sunrise - please do following three steps.
1. On Settings tab - choose first from the top Acclimatize program(HQI 150W) - and push Set button.
2. Go to Daylight tab - uncheck Acclimatize button(for turning off that program) - and click Save button.
3. Go to last tab - and restart lamp by using Soft Reset button.
Thats all!
Now you can use basic daylight without any problems.
This procedure have to be done only one time - and never again.
We will include it on new software - so it will be done automatically.

Thank you for your support!

Regards

Przemek
Pacific Sun RD Team

[SPotter]

Hello larry and SPotter
Fixing of that is very simple - your lamps after firmware upgrade to Bali Revision wasnt 100% configured - some of setting wasnt never set(very importants).
I think that you never used/configured Acclimatize program -so now, to get proper sunrise - please do following three steps.
1. On Settings tab - choose first from the top Acclimatize program(HQI 150W) - and push Set button.
2. Go to Daylight tab - uncheck Acclimatize button(for turning off that program) - and click Save button.
3. Go to last tab - and restart lamp by using Soft Reset button.
Thats all!
Now you can use basic daylight without any problems.
This procedure have to be done only one time - and never again.
We will include it on new software - so it will be done automatically.

Thank you for your support!

Regards

Przemek
Pacific Sun RD Team

Thanks Przemek, I'll give that a try tonight.

[Pacific Sun RD]

Sure, I will wait for confirmation.

Regards

Przemek

[larryfl1]

Hello larry and SPotter
Fixing of that is very simple - your lamps after firmware upgrade to Bali Revision wasnt 100% configured - some of setting wasnt never set(very importants).
I think that you never used/configured Acclimatize program -so now, to get proper sunrise - please do following three steps.
1. On Settings tab - choose first from the top Acclimatize program(HQI 150W) - and push Set button.
2. Go to Daylight tab - uncheck Acclimatize button(for turning off that program) - and click Save button.
3. Go to last tab - and restart lamp by using Soft Reset button.
Thats all!
Now you can use basic daylight without any problems.
This procedure have to be done only one time - and never again.
We will include it on new software - so it will be done automatically.

Thank you for your support!

Regards

Przemek
Pacific Sun RD Team


this did not resolve my sunrise... still went on at full brightness

[larryfl1]

just tried again..it kicks on dim for a minute or 2 appears to be ok..then goes to full brightness....

so not resolved...

[SPotter]

just tried again..it kicks on dim for a minute or 2 appears to be ok..then goes to full brightness....

so not resolved...

Larry....I just got around to trying this and at first it didnt work but then I remembered that I have a time shift set for the bali program. I went in and cleared the time shifts and it worked properly.

[Greg 45]

Please repost newest program and software
i have 8.9 beta now
thank you greg

[larryfl1]

this is strange...my sunrise starts..and seems to work..but randomly it only last maybe 20-30 minutes..then its full brightness even though it is set to 120 or 150 minuts... tried both...

when the sunrise starts it says the correct sunrise time remaining but at arbitrary time ..way short..it goes to full brightness and thinks the sunrise ended...

this is totally crazy... i have reset.. default...did aclimation then no aclimation....

again no bali running now... juut normal stuff... no time tweak...

[SPotter]

I'm home today so let me go check mine as I would just watch it for the first 10-15 mins.

[SPotter]

Im getting the same thing

Sent from my SCH-I510 using Tapatalk 2

[larryfl1]

Im getting the same thing

Sent from my SCH-I510 using Tapatalk 2


pacsun,

we need to get to the bottom of this and resolve it. it has been this way for months.

should we replace the computers out to eliminate this issue?

please help us to resolve this and close it out

thanks

Larry

[Pacific Sun RD]

Hello,
We are checking it now. Its not a hardware issue.
Can you write(both - you and Steve) - lamp config:
sunrise time -?
sunset time -?
duration - ?
lamp power - ?
bali turned on/off?
Firmware version?
And last - please check sunrise for other setting - for example - 30 minutes - and report again.
We have checked it - and it should work ok - maybe some stuff in lamp memory?

Regards

Przemek

[SPotter]

sunrise time 9:30
sunset time 18:30
duration - 240
lamp power - 100
bali turned on/off? Off
Firmware version? I

From what I can see at about 25 minutes after beginning sunrise it goes to full power. The sunset works with no problems.

My t5's are set to turn on at 16:30 and turn off at 19:30. They turn on with no issues but dont turn off until the LEDS turn off at 22:30.

[Pacific Sun RD]

Hello,
I have checked again everything - and it is working as it should.I have installed that latest firmware in my personal lamp - and (after setting the same config like you Steve) now - I can see on LCD - Sunrise end 215 min - and lamp still simulate sunrise...
For remind:
- latest firmware (upgrade your lamp with this file - EVEN if the name is the same)
http://www.pacific-sun.eu/download/software_3a/publish.htm
direct link for firmware:
http://www.pacific-sun.eu/download/Hyperion_r2_v3_2i.bin
After firmware upgrade do a following steps:
1) Click Default Settings
2) Set Tweak Week for 0 for each days - and click Set Time shift button
3) Go to acclimatize program - use ANY (like HQI 150W + T5) - and click Set button
4) Go to next tab - click probe settings - there should be Acclimatize program checked. Uncheck it - and use Save Settings button again
Thats all.
Now - use User time for 9:25 - and observe your sunrise - everything will be as should be. I think that you have some "trash" in lamp memory after firmware upgrade - this method should put firmware again - and after aobe configuration - it will work properly..

Regards

Przemek

[SPotter]

ok. i will try it tonight.

[Pacific Sun RD]

Great - please let me know.
Thanks!

Regards
Przemek

[larryfl1]

I am having a problem with two separate lamps. I observe that the sunrise time starts running but it ends prematurely so if I set if the 200 minutes it may turn off after 30 or 40 minutes

When the sunrise starts the lamp does display the correct total amount for the sunrise but again it does not run the full amount of time

[Pacific Sun RD]

@larryfl1
Please follow above steps - and upgrade firmware in your both lamps.
Now - sunrise work properly - there is 189 minutes up to end of sunrise.
So - its working for 50 minutes now - and Im sure that Its correct.

Regards

Przemek

[larryfl1]

what is the link for the newest firmware?

[Pacific Sun RD]

Hello,
....
For remind:
- latest firmware (upgrade your lamp with this file - EVEN if the name is the same)
http://www.pacific-sun.eu/download/software_3a/publish.htm
direct link for firmware:
http://www.pacific-sun.eu/download/Hyperion_r2_v3_2i.bin
....

[larryfl1]

still the same issue..the sunrise is cut way short...

i followed the steps exactly...no variation...

i have 2 fixtures doing the same thing, upgraded the same way with early beta stuff initially.... and have tried the recommended techniques more then i can count....

something is stored in these fixtures that these steps is not clearing out.... again i have had the fixtures for a while..and had early , early beta software on it..maybe those versions messed something up that these updates are not touching???

spotter has the same issue...im sure we are both not having user error...

[SPotter]

mine went to full intensity at the 30min mark, t5's came when they were supposed but did not turn off when they are supposed to.

[Pacific Sun RD]

Ok, I think that we found bugs..
a) T5 - your time off was during sunset - and program procedure didnt allowed for turning it off. Now - it should work(t5 can be controlled also during sunrise/sunset)
b) Sunrise/Sunset time - we have changed the algorithm for calculating the time remaining to the end of the sunrise - based on the current power settings (total power), the power of individual channels - as well as weather patterns.
Please check this J revision(this version have also added Additional Options for Manual Override button). First (after pushing button) will be:
Quick Menu
after 1s:
Quick Menu
Manual Override
after next 1s:
Quick Menu
Lamp turn off
next:
Quick Menu
Lamp turn on
and next(still pushed button)
Quick Menu
White channel on
Will turn on all white channels(for quick preview)
and last:
Quick Menu
Blue Channels on
Will turn on blue channels(all blue and UV) - for quick preview.
How to choose proper option?
Release button in the moment when proper menu option is showed on the screen.

Link to J revision of Hyperion firmware:
http://www.pacific-sun.eu/download/Hyperion_r2_v3_2j.bin
Please let me know if you will find any bugs - or something still will not work properly.

Regards

Przemek

[larryfl1]

thanks i will try this morning

[larryfl1]

Ok, I think that we found bugs..
a) T5 - your time off was during sunset - and program procedure didnt allowed for turning it off. Now - it should work(t5 can be controlled also during sunrise/sunset)
b) Sunrise/Sunset time - we have changed the algorithm for calculating the time remaining to the end of the sunrise - based on the current power settings (total power), the power of individual channels - as well as weather patterns.
Please check this J revision(this version have also added Additional Options for Manual Override button). First (after pushing button) will be:
Quick Menu
after 1s:
Quick Menu
Manual Override
after next 1s:
Quick Menu
Lamp turn off
next:
Quick Menu
Lamp turn on
and next(still pushed button)
Quick Menu
White channel on
Will turn on all white channels(for quick preview)
and last:
Quick Menu
Blue Channels on
Will turn on blue channels(all blue and UV) - for quick preview.
How to choose proper option?
Release button in the moment when proper menu option is showed on the screen.

Link to J revision of Hyperion firmware:
http://www.pacific-sun.eu/download/Hyperion_r2_v3_2j.bin
Please let me know if you will find any bugs - or something still will not work properly.

Regards

Przemek


the download link is not working....

[Pacific Sun RD]

Hmm..
Can you check this again?

Regards

Przemek

[SPotter]

i will try tonight.

[Pacific Sun RD]

To remind - latest firmware for Hyperion R2 firmware:
http://www.pacific-sun.eu/download/Hyperion_R2_J_Bali_revision.bin

There is completly modified sunrise/sunset sub program - and T5 should be controlable also during sunrise/sunset.
Of course - if there will be any other bugs - missed by us - we are waiting for that information.

Thank you.

Regards

Przemek

[larryfl1]

installed and running..
10 minutes into a 200 minute sunrise..we will see how it works..

i do feel the initial first step of brightness is a little too strong..any way too start dimmer???

i kind of prefer a exponential curve to sunrise very dim iniitially with very little change over time..as time moves the change rate increases... so first 50 % of the time of sunrise only bring it up to like 20% of the target brightness..then the last 50 % takes it the rest of the way....thoughts???

Larry

[SPotter]

seems to be working for me and the t5's as well.

[larryfl1]

... still testing

[larryfl1]

ok... 1 fixture at this time is running the j firmware...

i set sunrise for 200 minutes..about 30 minutes into it it went to full brightness..sunrise ended prematurely

i have now performed the resets again...tweak, aclimitize, un-aclimitize, soft reset...

started a 120 minute sunrise...we will see what happens but i am still expecting it to end the sunrise early...as i performed the resets on i firmware multiple times....

larry

[SPotter]

I just went down and checked and I am at 100% intensity with still 150 mins left in the sunrise.

[larryfl1]

pacsun...no success.... both of us still unresolved

im sure its a software/code issue.... as the computer says the correct time then all of a sudden it abruptly ends the sunrise time only partially into it...

i dont see any flashes or anything so i dont think its rebooting..

[SPotter]

Im going back to bali until this is fixed. If I run bali at 65% power will that reduce the length of time the lights are on?

[SPotter]

is this option available at this time? if so, how do I hook it up to my apex to control the leds?

GHL / Neptune / Apex control If the lamp uses an external control computer (Apex / Neptune / GHL when you select this option, LED panels will be controlled by an external signal(1-10, PWM) while in the case of Hyperion Pandora R2 T5 bulbs can still be accessed from application / internal lamp computer.

[Pacific Sun RD]

You are probably using previous version of J revision - not updated&fixed.
Please download this:
http://www.pacific-sun.eu/download/Hyperion_R2_J_Bali_revision.bin
(the same link like above)
again - and do an update again.
Its working properly.

Regards

Przemek

[Pacific Sun RD]

I just went down and checked and I am at 100% intensity with still 150 mins left in the sunrise.

How you checked it?
You cant be on 100% intensity - and there is still sunrise/sunset subprogram runing. Code dont allow for that.
The previous issue was sourced by Accli Program - if you were setting Accli program(150W HQI + T5) - overal Total power was reduced to 30%(for sunrise/sunset). It was working correctly only between sunrise/sunset.
So - on previous version - lamp was increasing power up to 30% maximum power - so if you set sunrise for 120 mins(for example) - it was long maximum 30% from 120mins. This was a reason why sunrise was suddenly stopped - and lamp was going to next program - Day.
But from program code side - its not possible that its on Sunrise(To sunrise end... message on LCD) - and its on 100% power.
Please download firmware again(maybe you downloaded this yesterday morning?) - and upload firmware again.
This issue is fixed for 100%.

Regards

Przemek

[SPotter]

How you checked it?
You cant be on 100% intensity - and there is still sunrise/sunset subprogram runing. Code dont allow for that.
The previous issue was sourced by Accli Program - if you were setting Accli program(150W HQI + T5) - overal Total power was reduced to 30%(for sunrise/sunset). It was working correctly only between sunrise/sunset.
So - on previous version - lamp was increasing power up to 30% maximum power - so if you set sunrise for 120 mins(for example) - it was long maximum 30% from 120mins. This was a reason why sunrise was suddenly stopped - and lamp was going to next program - Day.
But from program code side - its not possible that its on Sunrise(To sunrise end... message on LCD) - and its on 100% power.
Please download firmware again(maybe you downloaded this yesterday morning?) - and upload firmware again.
This issue is fixed for 100%.

Regards

Przemek

I've had the light long enough to know what it looks like when its at 100% intensity and if I am wrong, then with 150 minutes remaining in the sunrise there will be very little difference. The only firmware that I downloaded was the latest version you posted last night. I will try it one more time tonight.

I have gone back to bali but at 65% power until this if figured out. Will being at 65% reduce the overall photoperiod?

Also, the software says the light can be controlled by GHL/Neptune/Apex. Is this possible and how do you do this?

[Pacific Sun RD]

Hello Steven,
I know that you have a big experience with our fixtures - but we can see inside program code for checking it - and its not possible during sunrise/sunset - that fixture is working on 100% ;-)
I can confirm that t5 are properly workink - independent during sunrise/sunset(without delay).
About your other questions:
Yes, if you will decrease lamp power to 65%(total power) - it will decreae overall lighting period - and daylight will look little diffrent(a specially during sunrise/sunset) - but maybe not noticable so much..
About external signal - our lamp have builtin input signal port(this 8 pins port). So for example - you need any module which will cooperate with your controller - as for example - for Profliux - there is LED 4PWM module - which can control our lamp.
This module can be bought directly from GHL or from any of our Resellers.
This module convert 1-10V signal to PWM - so it can be used with almost all aquatic controllers - which have 1-10V signal output(1 output line can controll 1 LED channels in our lamp).
Single LED 4 PWM module can controll up to 4 channels - so you need two modules.


Regards

Przemek
PS. Please set your lamp for 2 hours(or 1 hour) sunrise/sunset - and check above firmware. Its checked (J_Revision) for Tritons and Hyperions - also by Resellers(they got firstly this firmware before public release)

[SPotter]

Hello Steven,
I know that you have a big experience with our fixtures - but we can see inside program code for checking it - and its not possible during sunrise/sunset - that fixture is working on 100% ;-)
I can confirm that t5 are properly workink - independent during sunrise/sunset(without delay).
About your other questions:
Yes, if you will decrease lamp power to 65%(total power) - it will decreae overall lighting period - and daylight will look little diffrent(a specially during sunrise/sunset) - but maybe not noticable so much..
About external signal - our lamp have builtin input signal port(this 8 pins port). So for example - you need any module which will cooperate with your controller - as for example - for Profliux - there is LED 4PWM module - which can control our lamp.
This module can be bought directly from GHL or from any of our Resellers.
This module convert 1-10V signal to PWM - so it can be used with almost all aquatic controllers - which have 1-10V signal output(1 output line can controll 1 LED channels in our lamp).
Single LED 4 PWM module can controll up to 4 channels - so you need two modules.


Regards

Przemek
PS. Please set your lamp for 2 hours(or 1 hour) sunrise/sunset - and check above firmware. Its checked (J_Revision) for Tritons and Hyperions - also by Resellers(they got firstly this firmware before public release)


I will give this a try tonight and see what happens. What module would I need for my apex to control the leds?

[Pacific Sun RD]

Apex have PWM output or 1-10V?

Regards

Przemek

[SPotter]

they have this

http://www.aquacave.com/Neptune-Systems-VDM-Variable-Speed-Dimming-ModuleAqua-Illuminations-Compatible-P3152C816.aspx

[larryfl1]

here is how i am handling the setting

i set sunrise/sunset to 200minutes ..i have overall max power at 60%...

sunrise starts.... looks ok..says 200 remaining... starts counting down...then around 30 minute time.. the sunrise program ends.. and lamp reads 60% with no mention of sunrise any more....

i would assume if i say 200 minutes and overall brightness of 60% it will take 200 minutes to get to 60% not 30 minutes...correct?

it is not doing that...it is reaching the set full intensity level in approximately 30 minutes and kills the sunrise program....

the lamp when i first got it went the full sunrise time to the intensity set...not any more...30 minutes and bam intensity max setting...

[larryfl1]

i just checked and i have the first j on the lights...i will install j revised in a few minutes and give it a test... the j revised is 2k larger then the first j firmware

[larryfl1]

well guys...big thumbs down...

used new version j...definitely...set to 120 minute sunrise... max power at 50%....

at around 32 minutes into it everything looking good...it abrubtly ended the sunrise and went to 50 % power and no more sunrise program

I honestly am running out of steam on this as i have upgraded the firmware now easily 10 times and performed the clearing procedures about 10 times....

it is not working!!!

one thing i did notice even though i updated j version... when the light soft resets it shows version I on the screen...

when i did the upgrade..it was the new j file and showed in the software version j as the firmware updated...

so with that said ..why is it showing I on the light screen? is the firmware that is staged as version j revised...not really j revised????

[Pacific Sun RD]

Hello Larry,
There are two way:
1) you are using still wrong firmware(not J - but I) - because new firmware have mark J(on LCD and application also)
2) You computer dont want to overwrite lamp memory with the same firmware(the same signature)
So - I prepared specially for you - version K(its like J - but with K signature) - please use it - and tell me what you can see on LCD after firmware upgrade.
Link to firmware:
http://www.pacific-sun.eu/download/Hyperion_R2_K_Bali_revision.bin

Please let me know.
Thank you.

Przemek

[Pacific Sun RD]

@spotter
If you can see - they have also this module:
http://www.aquacave.com/Profilux-PWM-Passive-LED-Interface-for-Pacific-sun-and-DIY-LED-LEDControl-4-Passive-P3748.aspx
Which was designed a specially for our lamps. It have two RJ ports - so if your Apex can be connected thru this ports(they are 1-10V input) - this module will change 1-10V signal to PWM(needed by our lamp).
Or you can ask Apex manufacturer - maybe they have active PWM output port? Our lamp can be controlled by almost all aquatic computers which have PWM output ports - or 1-10V module(by connecting thru Profilux module).
But computer have to be able to controll all LED channels - so it have to be minimum 7 channel output.

Regards

Przemek

[stryx]

Hi,

This morning, after loading J firmware last night I woke up to a flashing red tank. The fixture was flasing on-off all the red LEDs. I set it to maintenance and then back to Bali and it started flashing again, but a different color.

I made a quick vid of this: http://www.youtube.com/watch?v=wKOYkn5GIy0

What's going on?

Rgds
Frank

[Pacific Sun RD]

Hi,
After firmware upgrade - did you set Default settings?
Or if you dont want to loose all settings - do it manually:
a) set sunrise/sunset time, duration and power - click Save
b) go to Colour studio(spectrum) tab - and set proper lighting
c) go to PAR table - use Clear table - and Send to lamp
d) go to moonlight tab - and set all parameteres as you want

Lamp will blink like on video - if there is a trash after firmware upgrade in lamp memory - or something is not configured - or - memory is erased due not proper firmware upgrade..
What verions of firmware you had before? What you can see on LCD during this flashing?

Regards

Przemek

[stryx]

Hi,
After firmware upgrade - did you set Default settings?
No. But I did just now.
Or if you dont want to loose all settings - do it manually:
a) set sunrise/sunset time, duration and power - click Save
b) go to Colour studio(spectrum) tab - and set proper lighting
c) go to PAR table - use Clear table - and Send to lamp
d) go to moonlight tab - and set all parameteres as you want
I use Bali Program, running at 65% and moonlight (which is cousing the app to crash if I try to set it by the way)

Lamp will blink like on video - if there is a trash after firmware upgrade in lamp memory - or something is not configured - or - memory is erased due not proper firmware upgrade..
What verions of firmware you had before? What you can see on LCD during this flashing?

I can see the regular things, "J" firmware, sunset time etc. I had "I" firmware before this one.


Regards

Przemek

After that the unit is still blinking after a reset. I'll try unloading Bali and maybe flashing the unit again. If you have any other suggestions, they are most welcome.

On a sidenote: I just noticed one of the fans (the left one) is not rotating while the others are. Does this mean it's broken??

The unit is still under warranty, so if you think so I'll contact my LFS.

Thanks
Frank

[larryfl1]

ok..heres the newest update...

As you know i have 2 light fixtures....

updated now with the new k.... 1 fixture now shows K correctly...the other fixture is still stuck with I .

i tried reinstalling the firmware again on the fixture stuck at i ..software shows it completes..but when booted it still is I ..i tried power cycling and updating again still same thing...so this fixture did not take j or k.... the other fixture did take k

both fixtures are now on sunrise with 200 minute sunrise and 60% max power setting... only a few minutes into it but we will see if the fixture that took k gets past the 32 minute point...

assuming the k works on the fixtre....how do we get the other fixture to take a firmware upgrade...as mentioned above...software seems to complete fine ...but fixture boots back to I


by the way before starting sunrise i did again run set default settings on both fixtures and then change the sunrise settings after the default...

thanks

Larry

[SPotter]

I loaded latest J last night and it seemed to be ok 40 minutes into but I didnt have to time to keep watching it so I decided to go back to bali since I didnt want to take any chances with having too much light on the tank. I ran into the same problem with blinking red leds after mounting bali. I then unmounted bali, did a soft reset, set defaults, installed J again, mounted bali and still red blinking. At that point I went back and re-installed the latest version of I, mounted bali and it is working fine now under bali.

[larryfl1]

the k version fixture showing 174 minutes remaining in the 200 minute sunrise...ended the sunrise mode and went to normal day mode....

i also do feel the coming up to brightness was accelerated so it got bright fast... basically it was a 26 minute sunrise to brightness.....

the i fixture is still in sunrise mode and showing 177 minutes remaining in the sunrise...the brightness of this one is way dimmer and more of a normal 200 minute sunrise... if it will make it past the 30 minute point i would say the curve of coming up to brightness looks good so far.. much better then the k...the k at the same time was near the full target brightness...

we will see if the fixture that is stuck on i gets past the 30 minute point..but again it is a soft lighting up as it should be.... but then again this fixture wont change to j or k.....

[larryfl1]

well here is the last update....the i fixture while still dim around 30 minutes into the 200 minute sunrise ended sunrise early.....

so i curve looked good burt ended around 30 minutes into it and went to target brightness

k curve was accelerated and around 25 or so minutes into it reached target brightness and ended sunrise..

both were set for 200 minute sunrise...

so basically nothing so far has resolved this...

[Pacific Sun RD]

@larry
If computer show version I on LCD after firmware upgrade - it mean that new firmware wasnt uploaded succesfull. What kind of bluetooth module are you using?(external or built in?)

@stryx
Not - all fans are contolled independent by computer .. If temperature will be higher - he should start working also.. You can also check - maybe something is inside fan - and block it?(can you rotate it by hand - via pen or smthg?)


Finally - we got very hard working day today - and we tried to find a source of that strange computer working(not all computer - but some).
I think that we founded it - all customers which have problems with blinking lamp(on latest firmware) and too short sunrise/sunset - please upload thath firmware - its a special debug version:
http://www.pacific-sun.eu/download/Hyperion_r2_debug.bin
(its for Hyperions R2 only!)
And after succesfull uploading - do following steps:
1) Default settings
2) go to PAR table tab - use Clear table button - and after that - Send to lamp
3) Set sunrise/sunset duration for 30 mins(for example) - and check how it will work..
Of course - we are waiting for reply.

Regards

Przemek

[Pacific Sun RD]

And - on that debug firmware there is completly redefined sunrise/sunset algorythm - with extra smooth transition..

Regards

Przemek

[stryx]

@larry

@stryx
Not - all fans are contolled independent by computer .. If temperature will be higher - he should start working also.. You can also check - maybe something is inside fan - and block it?(can you rotate it by hand - via pen or smthg?)

Regards

Przemek

Hmm. Ok, I'll keep a close eye on it. I'm quite sure it's defective because all the other fans are running.

The new FW is going to the unit right now!

[larryfl1]

ok..debug version installed on light that took i,j,k...debug installed fine...
went to do set default and hung in the process.... restarted software and did soft reset and it booted light and noticed screen saying erasing memory.....

tried default again..failed towards the end....

tried to clear par and send...started and failed in the process

now running sunrise... 5 minutes into the 150 minutes and running so far...

not sure why default and par upload are failing with this firmware..

btw, using version 9.0h software.....the one that has the wifi config tab greyed out...

[larryfl1]

ok..debug version installed on light that took i,j,k...debug installed fine...
went to do set default and hung in the process.... restarted software and did soft reset and it booted light and noticed screen saying erasing memory.....

tried default again..failed towards the end....

tried to clear par and send...started and failed in the process

now running sunrise... 5 minutes into the 150 minutes and running so far...

not sure why default and par upload are failing with this firmware..

btw, using version 9.0h software.....the one that has the wifi config tab greyed out...



so far sunrise is working ok 30 minutes into it and intensity looks nice for 1/4 into sunrise....

what do we do about the fixture that is stuck on version I??? it is not my computer or bluetooth as my other fixture works perfect on it....

the fixture that is stuck on i goes through the process and shows the firmware taking and reboots...but stuck on I after the reboot?????????

do we blow the fixtures firmware away???

[stryx]

Tried the new firmware, and had the crash as well. About the same steps as Larry.

The sunset happened in about 5 sec. instead of the required 180 mins. So no difference there.

[Pacific Sun RD]

Hi,
Debug version is uniformed version for all kind of 8ch computers - and it have special code which analyse every part program code before running - thats all.
From physical layer - this version is the same like all others - so programing should be the same.
If you have some problems during program lamp - please change bluetooth module for another one(you probably have builtin internal bluetooth module)
So - you can download actual, revised J version of firmware(with modified sunrise/sunset):
http://www.pacific-sun.eu/download/Hyperion_R2_J_Bali_revision.bin
This version will work on all 8ch computers - without any bugs - and this versions is also published on our website - like a last one.

Regards

Przemek

[larryfl1]

i think when mine rebooted and said erasing memory..it may have cleared out the problem are on the sunrise...i am 50 minutes into 150 minutes and still working..best we have done....

still unstable around par table upload and default but the sunrise seems to be ok so far.......

so if we can fix those areas maybe we are good...i assume stryx wasnt lucky enough to get the fixture to clear the memory on the reboot like mine...

[larryfl1]

Hi,
Debug version is uniformed version for all kind of 8ch computers - and it have special code which analyse every part program code before running - thats all.
From physical layer - this version is the same like all others - so programing should be the same.
If you have some problems during program lamp - please change bluetooth module for another one(you probably have builtin internal bluetooth module)
So - you can download actual, revised J version of firmware(with modified sunrise/sunset):
http://www.pacific-sun.eu/download/Hyperion_R2_J_Bali_revision.bin
This version will work on all 8ch computers - without any bugs - and this versions is also published on our website - like a last one.

Regards

Przemek

can i force the fixture that is stuck on i to take it by erasing memory??? or deleting firmware???

i dont think its my bluetooth on this problem as it always worked on every prior version...and it is currently working on my other fixture....just this one fixture wont reboot to the new firmware....

[Pacific Sun RD]

Stryx - please follow all steps as above. If you will not able to do a firmware - or you will have any problems - please contact with our Netherland reseller - he will help you.
After succesfull firmware upgrade - and all steps - like default settings, PAR table configuring etc - it have to work properly.
If you are getting an error - its mean that your Bluetooth module isnt SPP(Serial Port Profile) compatible - and please use another one - any external USB bluetooth module Class 2 and EDR 2.1 compatible.
It will resolve problems with CRC errors and transimission crash during upgrade(there is another thread on RC about that - and its confirmed by customers)
If you want to be sure that your firmware is upgraded - please use K revision - after succesfull upgrade you will see confirmation on LCD:
HyperionR2_v3_2K
K revision is the same like J - only have diffrent signature for recognise that upgrade was did succesfull.
Link to K revision:
http://www.pacific-sun.eu/download/Hyperion_R2_K_Bali_revision.bin

Regards

Przemek

[Pacific Sun RD]

Hmm. Ok, I'll keep a close eye on it. I'm quite sure it's defective because all the other fans are running.

The new FW is going to the unit right now!

Have you tried to move it manually?(by any thin part - like pen?) Maybe something is blocking it?

[Pacific Sun RD]

@larry
So one fixture have firmware updated succesfull - but second one - not?

PS. Are you remember about changing COM port to second fixture on your app?
You can try disconnect from power supply first one(this succesfull upgraded) - and please try to install firmware in second one.

[Pacific Sun RD]

@larry
updating PAR table during sunrise/sunset can be quite difficult - please do it before lamp will go to sunrise/sunset subprogram..(processor have to much work during that program)....

[larryfl1]

@larry
updating PAR table during sunrise/sunset can be quite difficult - please do it before lamp will go to sunrise/sunset subprogram..(processor have to much work during that program)....

i was trying par clear upload not during the sunset.... the debug version has trouble accepting default settings and uploading par table..but like i said it does appear the sunrise issue is corrected....


as far as the 2nd fixture..i am changed to that fixture on com port ..i connect... light shows connected...upload firmware..ligh shows uploading ocuring...app completes upload says completed...light shows completed and reboots...but stays on version I

it is not a bluetooth issue, it is not connecting to the wrong light, it is not user error.....

[Pacific Sun RD]

@larryfl
There can be some errors during uploading debug version - its not typical version - so app can inform about not proper firmware settings.
After you will put latest J(from link above) -you dont have to do all steps like above.
We will try to resolve problem with "I" unit - or you will get new computer from our USA Reseller.
But please give us a little time, ok?We are working on it now ;-)

Regards

Przemek

[larryfl1]

thats cool...i tried k on the i unit same result...i think its going to need a new computer...

ill push the k on the debug unit shortly..i just want to let the sunrise complete through the entire timeline...it will be nice to have that acomplished....

should have k on the debug unit within about an hour for testing...

Larry

[larryfl1]

i had about 50% of the sunrise left and was still in sunrise mode..but brightness looks like it reached the setting...

i ended the sunrise at this time...

if i have brightness set to 60% and sunrise 150 minutes i would think the sunrise would take 150 minutes to reach 60% ?????

it looks like it is getting there in like half the time..though the sunrise is still running

thoughts??

i am putting k onto that unit now...

Larry

[larryfl1]

k is on unit that had debug..installed fine...

still unable to complete default settings... but got them half way...

sunrise started 200 minutes target 75% brightness

btw, after k installed and first failed default..soft start lamp...lamp says erasing memory and counts up...after booted..i tried default again and failed but lamp did get some settings....

sunrise in action now. will report findings shortly

[stryx]

Have you tried to move it manually?(by any thin part - like pen?) Maybe something is blocking it?

Yes I did. It's as it should be. The fan did run at one time because there's some of that fine dust on the edges of the fins you get on a running fan. At the moment the unit is off. So I can't check.

I also noticed using the debug FW I cannot load Bali anymore, it hangs at about 20-25%.

Maybe you've got some reset to factory default instructions for us to try?

[Pacific Sun RD]

I will send information to our RD team abotu rewrtiting 8ch software - and assembly it to newest firmware(debug core) - so this errors dirung default settings will not happen.
Instead of default settings - you can set every tab(settings - and save) - manually as you want - it will have the same effect..
So if the default setting results in an error - use manual configuration.

About sunrise and power - it is linear - but for human eye - its much easier to see the difference between 5 and 10% - than between 80 and 100%... Its normal - because human eyes are much more sensitive for low intensity light..
But if you have set 60% power(as total power) - during sunrise it cant reach higher level than 60%. When sunrise will finish - you can easy check it - by changing power from 60% to 100% and look carefully into your lamp - you will see the difference if lamp power will be changed from 60% to 100% within few second...

[Pacific Sun RD]

Yes I did. It's as it should be. The fan did run at one time because there's some of that fine dust on the edges of the fins you get on a running fan. At the moment the unit is off. So I can't check.

I also noticed using the debug FW I cannot load Bali anymore, it hangs at about 20-25%.

Maybe you've got some reset to factory default instructions for us to try?
Sometimes dirty fans can be blocked - it's important to check them regularly..
About firmware - please upload latest J/K revision - and set all tabs manually(not PAR table if you want to use BALI).
After that - use as last - Start Bali Program button - it should install BALI program without problem..
Please also remember about short distance between lamp and computer that's my advice..

Regards

Przemek

[stryx]

Stryx - please follow all steps as above. If you will not able to do a firmware - or you will have any problems - please contact with our Netherland reseller - he will help you.
After succesfull firmware upgrade - and all steps - like default settings, PAR table configuring etc - it have to work properly.
If you are getting an error - its mean that your Bluetooth module isnt SPP(Serial Port Profile) compatible - and please use another one - any external USB bluetooth module Class 2 and EDR 2.1 compatible.
It will resolve problems with CRC errors and transimission crash during upgrade(there is another thread on RC about that - and its confirmed by customers)
If you want to be sure that your firmware is upgraded - please use K revision - after succesfull upgrade you will see confirmation on LCD:
HyperionR2_v3_2K
K revision is the same like J - only have diffrent signature for recognise that upgrade was did succesfull.
Link to K revision:
http://www.pacific-sun.eu/download/Hyperion_R2_K_Bali_revision.bin

Regards

Przemek

Maybe I miscommunicated, but firmware upgrade went just fine, the Windows software crashed when setting the moonlight settings. No biggie, the settings were applied to the lamp as expected.

I'm seeing Marek (the Dutch reseller) this weekend, I'll borrow his BT module or just get one myself. So far every FW upgrade went fine with my pc as log as I placed the laptop right next to the lamp.

I used to run Bali (wonderful!) but I think the long duration is a little much for my corals, they are losing some colour and I have a LOT of red cyanos at the moment. I want to go back to regular lighting, so I can configure less hours and intensity.

Let's just wait until tomorrow, because I found configuring sunset during sunset leads to some strange readings on the lamp (e.g. sunset in -6 minutes).

Thanks so far for your help!
Frank

[Pacific Sun RD]

Yes I did. It's as it should be. The fan did run at one time because there's some of that fine dust on the edges of the fins you get on a running fan. At the moment the unit is off. So I can't check.

I also noticed using the debug FW I cannot load Bali anymore, it hangs at about 20-25%.

Maybe you've got some reset to factory default instructions for us to try?
Sometimes dirty fans can be blocked - it's important to check them regularly..
About firmware - please upload latest J/K revision - and set all tabs manually(not PAR table if you want to use BALI).
After that - use as last - Start Bali Program button - it should install BALI program without problem..
Please also remember about short distance between lamp and computer..
And - if you are getting ANY errors during programing lamp - please use good external USB bluetooth module.. They have 100mW power(not like 20-30mW internal bluetooths) - and allow to control/update lamp even from other room..(like I have in my home..)
Many laptop/notebooks manufactures moutn in computers cheap modules - like Texas Instruments modules - they are very good for wireless mouse or headphones - but not for proffesional transmission..
That's my advice.. ;-)

Regards

Przemek

[Pacific Sun RD]

double post

[stryx]

I will send information to our RD team abotu rewrtiting 8ch software - and assembly it to newest firmware(debug core) - so this errors dirung default settings will not happen.
Instead of default settings - you can set every tab(settings - and save) - manually as you want - it will have the same effect..
So if the default setting results in an error - use manual configuration.

About sunrise and power - it is linear - but for human eye - its much easier to see the difference between 5 and 10% - than between 80 and 100%... Its normal - because human eyes are much more sensitive for low intensity light..
But if you have set 60% power(as total power) - during sunrise it cant reach higher level than 60%. When sunrise will finish - you can easy check it - by changing power from 60% to 100% and look carefully into your lamp - you will see the difference if lamp power will be changed from 60% to 100% within few second...

Would it be possible to display "Current lamp output %" on the display? That way you can easily see how the sunrise/sunset is progressing...

[Pacific Sun RD]

@Frank
No problem - Marek have a lot informations from us about that(wireless comunication between lamp and computer)..
He have also some |BT modules from us(working properly for 111%) - so he will able to help you also - if that help will be needed.
Im glad that we was able to help - and resolve this issues before weekend ;-)
From tommorow Luke will take this duty:) (maybe I will be online also on Sunday) - so -if any support will be needed - please let us know..
Thanks!

Regards

Przemek

[Pacific Sun RD]

Of course - its possible :-)
Please give us a while..

[larryfl1]

ok..so heres the newest update...the fixture that took the newest firmware is still running the sunrise... its 100 minutes into the 200 minutes... so half way there...

brightness is set at 70% if i had to guess i would say brightness is currently at about 50%....

it would be nice if the sunrise was a little slower transition to the set brightness...

at the 50% of the sunrise i would like to see the brightness maybe about 30% of the set brightness... so it ramps up slower kind of like stretching out the early half of the sunrise...

[alan31]

hello,
I turned on the Bali program, I would adjust the intensity of the lamp at 70% to start this program, how to adjust the intensity.
I have programmed start lamp 10 h to 19 h, duration 150.
thank you
Cordially.
Alan.

[Pacific Sun RD]

when BALI Par program is loaded to lamp memory - there is also automatically configures sunrise/sunset time - and duration for 0 minutes.
You shoudnt change it - Bali Program start at 8:00 am and will end abotu 8:24pm.
If its too bright(to much powerfull for your corals) - simply change intensity(lamp power) to 50%(for example).
Dont change sunrise/sunset time - and duration.

Regards

Przemek

[stryx]

I seem to be in a bit of a mess here.

After loading the debug firmware actions that take a longer time, like erasing settings and loading Bali are causing the software/communication to stall.

I don't want to even try a fw update before this is resolved.

I tried both my own laptop and my wife's. Even bought an external dongle today according to Przemek's specifications.

What now?

(Thank god the unit is still running the last program I set which is fine for now...)

[larryfl1]

thats the debug version..i had the same issue...

go to the new k or back to j... error will go away..firmware upgrade should work fine..

[stryx]

Thanks man! That did he trick!

Now let's get this thing working as it should... :-)

[CHSUB]

i have been following alone because i want to stop using the "bali program" and use my own par table. two questions: what firm/soft-ware works for par tables?, have the bugs been solved?....

[Pacific Sun RD]

1. Load last J revision(or K)
2. Dont use Default settings button after that.
3. Configure your lamp step by step(tab by tab) - setting, basic setting etc.
Dubug firmware was erasing your lamp memory for protect against "wrong" settings. Thats all.

[stryx]

The light was blinking again (red) this morning :(. I did not follow your last instructions to the letter though.

I decided to go back to I firmware for now. I added some fish and coral today and since one of the fish is a stress-sensitive Tang I'm not taking any chances.

Maybe a next version of the firmware or when my new fish are comfortable in the tank in a week or so... (I am always happy to help testing stuff)

[Pacific Sun RD]

If its blinking - its mean that is not configured properly.
This lamp should work also on debug version - and it cant blink.
Probably you didnt set PAR table(use Clear Table button - and send to lamp next).
If you will need support - please contact with Mr. Dabrowski(your supplier).
The last idea - you are using previously downloaded file (firmware) - proper one should have 30.148 bytes.

[alan31]

hello,

I have changed and saved with the tab daylight intensity lamp 70% but I observed no change in the lamp and no information on the window of the ramp.
can you tell me what to do?
thanks

[Pacific Sun RD]

If you changed only lamp power (without changing sunrise/sunset time - and duration) - its good.
You will not see that on PAR table chart - but you will be able to see intensity changes during the day..
Please change it to 50%(if previus settings was to strong).

[alan31]

hello,

Bali with the program and despite your information, I can not change the intensity of the lamp.
"par"table is always 100% even if I ask 70%?
Even when I change the intensity of the ramp on the software does not respond!
If save once send i have the information to the memory of the lamp.

Give me the procedure please

thank you.

[Pacific Sun RD]

@alan
It work very simply.
If you are changing total lamp power - from 100% to 50% - even if you will have on yoou PAR table all 100% - this lamp will work with 50%.
If you will have 80%(in PAR table) - lamp will wotk with 40%(50% from 80%).
You can test it very simply - fill your PAR table with default settings(clear table > Send to lamp) - and check it please.

[larryfl1]

hi pac sun.

we still need to resolve my single fixture that the firmware will not change...

it updates seems to complete fine then restarts but still stays on old firmware...

other fixture updates fine.... so not user error , not computer error

thanks

[Pacific Sun RD]

I worry that you missed it - that we will send a new computer(internal part) to our Reseller for you and he will send it to you asap..(posted at 5th October in this thread)
We had never before similar situation - about not "rewritable" processor flash memory..

[larryfl1]

ok great thanks..ill wait to hear from yorgos

Larry

[Pacific Sun RD]

Can you check - on last - your COM port settings?(for this lamp - which is not "writable")
There is 19200 bouad rate - or 9600?(which is not correct - and please change it to 19200)?
This is repost from other thread:
Bad COM port settings:
http://www.pacific-sun.eu/download/bad.jpg

Good COM port settings:
http://www.pacific-sun.eu/download/good.jpg

If it was wrong configured - please try do update again.
If without success - when you will get new computer - please send back this one to Imagine an Ocean - for check.

[larryfl1]

same results..please send a computer to yorgos


thanks

Larry

[IAO-Pacific Sun USA]

ok we will take care of this. please email us [email protected] for assistance

[Pacific Sun RD]

Ok, its on road already...

[larryfl1]

Ok, its on road already...

thanks guys

[stryx]

Hi Przemek

I ordered an external BT dongle, and it was crap, so it turned out. I crashed my lamp during a firmware update and the entire computer needed to be replaced. Excellent service from my reseller (Dabrowski) who replaced it the next day.

Marek told me his experience was the rounded dongles were no good and I needed a "square" one. I ordered a new one and I can really notice the difference in transmission power and stability. And all of that for <$10.

So, BAD:
http://www.bestel.nl/images/Audio-Video/Bluetoothdongle/mini-bluetooth-usb-dongle-v2-0.jpg

And GOOD:
http://www.mycom.nl/Handlers/ProductImage.ashx?ProductId=1197960&ImageSize=pd&ImageSequence=0

Can you confirm this?

[Pacific Sun RD]

Hi,
Yes, exactly - but external shape is one from the points - how you can recognise correct one..
If there is information(on external package) that its EDR 2.1 and Class2 comaptible - and will work with mobile devices(sometimes there can be info about SPP protocol) - you can be sure that it will work like it should be... ;-)


Regards

Przemek

[Sam Dalembert]

Hi everybody, I'm French (sorry :beer: ), first time I post here, hope you'll understand what I'll try to say :)

I bought a Triton (master and slave) 2 weeks ago.
I post here because I sent an email to Pacific Sun 1 week ago but I had no answer.



First, my feelings about your product : awesome lighting, awesome possibilities, disappointing software.
I understand very well your efforts, to give us the greatest possibilities for dimming our lamp, but the most important thing IMHO is to release a soft which works 100%.

I played a lot with the soft (version J, I, and K), and I don't know yet if there are bugs or if the soft is simply...illogical and complicated.
When I change the Tweak-week (for -4), and then I click on "Read", it shows me 5, not -4.
When I play with the "color studio live", I can modify each led...except the white leds. I can't turn on them, they blink and that's it.
When the Bali program is ON, if the tweak-week delays the end after 00:00, the program shuts down (I saw your explanation in this forum).
When I modify the "user time" for testing, the Bali program transition doesn't work anymore.
When I try the acclimatization program...the moonlight leds turn on, in the middle of the the day.
And a lot of others things I don't remember or I can't explain in english.

I hope I'm clear : I absolutely LOVE your product, I don't regret at all. And I will recommend your product to others reefkeepers (hope it's the good term :D)
I'm just very disappointed with the bugs in this software.

And another thing : I read A LOT OF important informations in this forum (from official PS guys). Thanks for that. The fact you are here everyday and you answer to each question, it's GREAT. But, don't you think you could use a little of the time you spend here answering individually, to produce a better manual ? The actual manual is good, but very incomplete.

Once again, my english isn't good, I hope I am not too hard with my words, it's not what I want :)



Now the questions :
1/ I'm using the Bali program. How does it work with the moonlight thing ? Can I use the moonlight program with the Bali program ? Do I have to ? If yes, which program is used in first ? (if set the moonlight at 22:00 and if bali program shuts down at 23:00, the moonlight turns on at 22:00 or at 23:00 ?)
2/ I would like to use the PAR table (once my corals will be acclimated). How does it work EXACTLY ?
I mean, I know I have to enter values and hours/minutes. I know how to build a table directly with a .pss file. But when the PAR Table is running, if I modify he tweak-weak, what's the result ? Does it work ? Is the PAR Table still OK ? Or is the software back to the "basic settings" ? Which program is the "winner" between all ?
3/ Are you sure the tweak-weak thing and the "user time" thing work correctly ? Because once time, I played with both of them and on the Triton, I could read..."Sunset time : 64:25:37" !!! Yes, 64 hours to go to the sunset. A long, long day... :spin2:
4/ I know you don't want to publish your Bali Program, but just one little question : I read many times that the light intensity over a coral reef looked like this (it's in French but I think you will understand the point :) ):
http://www.alpheus-aquarium.com/images/PARjour.jpg

Does your program look like this ?
Because your transition seems faster than what we can see in the nature. But it's maybe just a wrong idea.



Thanks a lot for your answer, and once again, I apologize if my words seem "aggressive", that's not what I want, it's just because of my bad english :)

[Pacific Sun RD]

@Sam
Can you tell me when you sent email to us - and from which address? We dont have any not replied emails from customer which could be indentified with you(france - or nickname/name/surname)..
After sale support is very important for us - and we never left similar emails withotu any reply..
So Im sorry that you didnt received it - but I dont know why - it wasnt delivered to our mailbox...(can you resend it to work at pacific-sun.eu)?
Thanks!

About your questions:
1) Problem with week-tweak not correctly readed from the lamp was described on ReefCentral. Please do a firmware upgrade to latest version:
http://www.pacific-sun.eu/download/Triton_R2_K_Bali_revision.bin
This issue is fixed(with not proper time fix read)

2) About live studio - have you tried it on all versions of firmware? This channel is normally working during the day?

3) About tweak-week - and sunset AFTER 00:01am - it will not work -Im sorry.
Program code not allow for sunset after midnight :)

4) Of course - it work. If you will change your lamp time - from 11:00am(for example) - to 7:00pm - you will see how your light will look before sunset(when lamp time will reach this actual time).
The same - when you will set user time to 7:59 - you will be able to see surnise start..
All transitions are independent from program settings - they are working without matter - there is any PAR program - or simple/basic - sunrise/sunset mode...

5) About acclimatize program and moonlight in the middle of the day.. I think that your lamp is wrong configured - there have to be something missed - or not properly set.

Its not possible that during the day lamp is going to moonlight and back.. We will check it and I have sent email to our programmers - but we tested it before - and we never saw it.. Of course - as you can see - if more complicated program is - there is more probable "bugs" in the software/firmware.. We appreciate it that you have informed us about that - and we will check it - but please also do a firmware upgrade to latest (please don use previously downloaded file - deletd it from yoru hard drive - and download above again - and upload again..)
Your english is much better than my - so please dont worry about that - everything is clear for us :-)

About your last questions:
a) there are priority settings in program code - so everythign depend from correct lamp configuration.
For example - you can have filled PAR table with settings between 8:00am to 8:00pm.
But if you will set sunrise time from 10:00am to 4:00pm - this PAR table will be valid ONLY between 10:00am to 4:00pm.
Its mean - even if first record of PAR table was addresed from 8:00am to 9:00am - it will not start working.
Program will start execution of PAR table ONLY bewteen sunrise and sunset time(if duration was set for 0 mins).
If you will set sunrise time for 10:00am and duration for 60 mins - PAR table will start work AFTER ending of sunrise - so there will be executed row which have data(channel config) bewteen 11:00am(10:00am + 60mins) - and 4:00pm..
The same with moon.
It will start working AFTER daytime(sunset time if duration was 0 mins) - or after sunset time + duration period - if duration is higher than 0..
For above example - if you will set sunset for 4:00pm - and duration for 60mins - moon will start working AFTER 5:00pm(its not important that on the PAR table there are data configured for time between 5:00pm to 6:00pm..
PAR table will be executed only in daytime..
I hope thats clear ;-)
2) Week-Tweak program only change "internal" lamp time.. It is doing "softly" - without changing real lamp time - so if you have set surnise time for 8:00, duration for 0mins - and you will start programing PAR table from 8:01 to 9:00am(for example) - when you will set timefix for -1 - lamp will start executing PAR table(and sunrise) ONE HOUR LATER..(because internal lamp time is moved from 7:00 to 6:00am - and from 8:00am to 7:00am etc.
If you will set it for -2 - it will change internal lamp time from 8:00am to 6:00am - and day period/sunrise will start 2 hour later..

4) Not - Bali PAR program doesnt look like yours.
We made measurements every 10 minutes - and BALI program values ​​are entered for each reading ..
Because it was not a continuous measurement (second by second) - sometimes you can see the transition of colors - but this applies only to the time of close to sunrise / sunset - where channels power is still low - and even a small change in the intensity of the channel is very evident ..

best regards

Przemek

[Sam Dalembert]

Thanks a lot for this complete response !!! :)

My turn :)


I sent you an email last friday, at [email protected] The subject was "questions about Triton r2 and software". Sam Dalembert is not my real name, my first name is Vincent :)
But don't worry, it's ok if we speak here :)


1/ Yeah I know, but I am already using the K firmware ! I installed it 2 days ago, and I tried it again...2 hours ago, I wanted to see -4 and when I clicked on "Read", I had...5.

2/ You're right, I tried it when I was with the I or J version, not K, so my question is obsolete. And yes, the white leds work perfectly during Bali program :)

3/ OK ! :)

4/ No it doesn't work ! It's not very important, because I won't use "user time" everyday, but it doesn't work.
I already tried it, with basic settings (8:00 to 20:24 for example), if I set the "user time" on 20:25 moonlight leds turn on, if I set on 20:23...all the leds are shining ! No transition. And if I wait until 20:24, in 2 or 3 seconds, all the leds turn off.

5/ I don't know, honestly. I finally did what I wanted : Bali program, which I adjust everyday. First day, I set on 40%, and I add 2% each day. It will be a 30 days program (40% to 100%), I think it's ok, what do you think of it ?



1/ Ahhhhhhhh thanks ! That's a very interesting information. I re-read the PDF, and I can't say if it's clear, but personally I didn't understood that we have to adjust basic settings and then, the PAR table. Anyway, thanks for the explanation.

2/ OK :)

4/ Oh, I'm sorry I wasn't clear. It's not my program, it's the real intensity throughout the day, over an "average" coral reef. The "100% period" is very short, about 3 hours. When I look at my tank with Bali program, I don't have the impression of a 3 hours "100% period", rather a biggest 100% period.
I know that with small values, we see differences, it's normal :) I'm just talking about the variation of intensity. Over a coral reef, it's basically :
- the 4 first hours --> 0% to 100%
- 3 next hours --> 100%
- the 4 last hours --> 100% to 0%

Is your program similar ?
If it's not, it's interesting because your measured it, and it would be interesting to know why it's not the same variation...

[Pacific Sun RD]

Hi Vincent,
I have checke it again - and we didnt get your email - Im sorry :(
1) What kinf of operation system are you using? There is 24h or 12h time configured on your computer? Some of that issues was addressed by OS..
2) I cant check Triton lamp actually(in the office we have Hyperions) - but I called to service - and they confirmed me - that all white channels are working properly in Colour Studio.. Have you tried to set default settings on service tab - and reconfigure lamp again?
Both channels are not working - or which one?
3)
Its completly normal :)
BAR program DIDNT used sunrise/sunset.. Everything is written in PAR table modified by factors saved in firmware.. So - when you will set time(internal lamp time - user time) to 20:23 you will see leds working on 2-3 %.. On 20:25 - they will be off.. Its like it should work.
Please check it for several different times during the day - every time if you will change internal time for one,two hours ahead-back - you will see that lamp have another light spectrum..

5) About acclimatise - I have explained it here(on RC) before.. There is no sense to use acclimatise program and BALI in the same time.
Bali have sense ONLY when its working withotu any other modifications... Acclimatize program is changing both parameters - light intensity and spectrum colour - so it will not be "real" Bali lighting scenario..
Firstly - acclimatize your corals to LED lighting - and after all - start using BALI Par program.. It will be much better for your corals.. ;-)
4) I understand what you are asking for - but my reply is - No - its not working as you think.
This schema:
a) sunrise from 0 to 100% - 4 hours
b) daylight - for example 3 hours
c) sunset from 100% to 0 - 4 hours
can be simulated using Basic settings - without PAR table.
You have to set only:
sunrise time
sunset time
duration
lamp power
thats all :)
BALI PAR table is using many time-points - where are defined power settings for all channels.So - they never work all on 100% - their power is changing many time during the day - and it looks rather like:
http://www.advancedaquarist.com/2009/5/aafeature_album/image004.jpg

So - if you will compare your picture - to above PAR readings - you will see that you are wrong - and its not similar even in 5% :)

I hope that my reply was satisfied for you..
When I will get reply about Tritons from our service - I will publish reply here(they have finished their work today)..

Regards

Przemek

[Sam Dalembert]

1/ 24h, in France we use 24h system :)

2/ Only the white leds don't work with the color studio mode. But as I said, I tried it many days ago, with the I or J firmware, so maybe it works well with the K firmware.

3/ It's the problem. At 20:25, all the leds turn off, but at 20:23, they are all ON, at 100%, not 2 or 3%.
But once again, it's not important. Maybe it was a problem connected with the tweak-week thing.

5/ I don't use BALI + Acclimatization program. I use BALI + manual adjustment. Everyday, I add 2% (yesterday 48%, today 50%, tomorrow 52%, etc). I don't modify the spectrum. Is it really wrong ?
Anyway I want to produce my own PAR table. I was using the BALI program because it was the only way for me to put light on my tank ! :D
I'll try to use my own PAR table, now I know how it works (thanks to your explanation).


4/ my picture is just the TOTAL proportion of light during the day !
Your image isn't very representative, as they explained on the website, there was a cloud cover at noon, so the light decreased a lot ! It's not easy to talk about this subject with this image.
But we can see that the PAR increase again and again, until 12:00. From 6 to 12. I don't have the impression that the Bali program increase the total power of light during 6 hours !
True or false ? :)

Thanks again !

[Pacific Sun RD]

Hello Sam,
Im sorry for late reply - yesterday I had to finish my work earlier. Today also Luke are coming back from holidays - so he will help me reply to any your questions about..
1) I know - but sometimes customers have 12h time settings on their PC - a specially, when they ar eworking under Mac OS X - or they are living in EU - but came from United States.. I have a lot of friends which are using 12h time settings ;-)
2) It looks strange... Can you check this debug version and tell me how it work on your computer?(if it will generate error file - please send it to us by email)
http://www.pacific-sun.eu/download/Triton_R2_Jx_Bali_revision.bin
3) :)
4) Sorry - I showed you wring picture.
This is correct one(and of course - its also little affected by small clouds). But our measurment was "real" - with clouds - so they are "included" in program also(PAR changes during the day)
http://www.pacific-sun.eu/download/PAR_table.jpg
And if I wasnt precise - there is no situation that you can divide BALI PAR for "three periods" - like sunrise/day time/ and sunset..
As you can see - it slowly increas from 8:00 to about 2:00pm - and this day peak(maximum value) - it is decreasing up to end of day..(8:24pm)
Of course - when we measured that settings - it was between about 6:00 am to 6:24pm - but from practical reasons(I cant believe that anybody will prefer use lighting between 6:00am to 6:00pm) - we "moved" that program two hour later...
So - yes - it looks like lamp increase total power(separatly for all channels in this time - with diffrent power factors) from 8:00 am to about 2:00pm..
I hope that now I was clear enough ;-)

Regards

Przemek

[Pacific Sun RD]

@Sorry - I showed you wring picture.

"wring" = wrong
;-)

[Sam Dalembert]

Please, don't apologize, it's really really great to have answers !!! :)

1/ :)

2/ OK, I'll try this night or tomorrow morning. Just to be sure : Do I have to DELETE the firmware before the upgrade ? Or just "firmware upgrade" ? Or maybe it doesn't matter ?

4/ Thanks for the picture :)
Indeed, there is no "100% period", or maybe a short one between 13 and 14.

Speaking of Bali Program, I watched it last night, and the sunset was very beautiful...except the last 15min !
It's more and more dark and blue, and at -15min, it becomes...red. And a few minutes later, only the UV are ON.
It's just my opinion, but I think it ruins the beautiful sunset we can watch before !


Sorry, I have a new question (I hope you don't look like that now --> :headwally: :D )
Yesterday, I set the end of Bali Program at 23h24. At 23h25, the moonlight turned ON. Perfect :)
Before, I had set the moonlight program on "00:00 to 02:00". And at 00:00, the moonlight turned OFF.
Should I understand that if the moonlight program is active, it stops the Bali Program until next sunrise ? And what about the combination PAR Table/Moonlight Program ? The same ?


Thanks :)

[Pacific Sun RD]

Hi,
Sunset was programmed for reproducing similar to natuarl SPECTRUM readings - not for looking..
I know that it could look better - but prior was programming the closest spectrum changing in last period of sunset also.. But - I dont want to say that it will not be corrected..
About moon - moon on time have to be BEFORE midnight(23:59) and moon off - AFTER midnight.
If its not set like above - it will not work properly.
If you want to use BALI program three hours later than default(end on 23:24 - not on 20:24) - simply change your lamp time(user time) - from 4pm(for example - like your REAL time) - to 1 pm.
Evertyhing will start three hours later.

Regards

Przemek

[Sam Dalembert]

OK I understand !

OK thanks again :)


I'm sorry I have a another question (the last but not the least :D ) : you said recently that the "average lifetime for this active cooled panels should be about 10-12 years.".

I read on this interesting document
http://www.cree.com/~/media/Files/Cree/LED%20Components%20and%20Modules/XLamp/XLamp%20Application%20Notes/LM80_Results.pdf

that the lumen maintenance after 6 000 hours is about 99% for 45°C. Great :)

On this document
http://www.cree.com/~/media/Files/Cree/LED%20Components%20and%20Modules/XLamp/XLamp%20Application%20Notes/XLampXRE_lumen_maintenance.pdf

they talk about 23 000 hours for 85% and 50 000 hours for 70%.

70% seem too low for our application, but maybe 85% is a good limit ? 85% --> 23000 hours --> about 5 years ( 23000 / (12*365) ).


1/ what do you think of Triton lifetime, regarding our application (light for zooxanthellae, not for bringing light in a room) ?
2/ have you planned to replace the leds ? How will it work (could we do the replacement, could our reseller do, do we have to send the product to you in Poland ? :) ) ? And what price ?



Thanks !

[Pacific Sun RD]

You have missed small argument.
Cree wrote about led chips working on stable current by all the time..
For example - in BALI PAR program - leds are working on diffrent conditions - because current is changing during the day(its PWM controlled).
So - after two hours - for example - average current is 300mA - not 1.4A.. So - its MUCH below tested conditions...
So - the most important is forward current. If led will work ABOVE nominam values - leds probably will died after 1 year - maybe earlier..
When they will work on 50% nominal current - probably after 100.000 hours light output will be decreased for 15%...
Our lamp have digital sensors of core temperature.. What temperature you can see on your Triton LCD? :-)
So - there you have first reply about lifetime written by us - our LED core temperature in Tritons..
Second - if you will check - for example - BALI PAR program - you will see - that within this 12 years - lamp have used the same current like in nominal condition - working on stable current - without dimming...
2/ Our lamp have modular build. If there will be new LED panel released - customers wiull be able to unplug old panel - unscrew four screws - connect new one - and thats all.
It will take 10 minutes.

Regards

Przemek

[Sam Dalembert]

1/ OK I think I understand :)
For now, I didn't use Triton at 100% for hours, so the temperature never rose above 32°C.

But I'm sorry I didn't understood this sentence :
Second - if you will check - for example - BALI PAR program - you will see - that within this 12 years - lamp have used the same current like in nominal condition - working on stable current - without dimming...



2/ OK great ! :)

[Sam Dalembert]

Hi,

I'm sorry but I had another weird experience this week-end...:(

Saturday : I created a new PAR table, with "load par scenario", from a scenario I created with Excel. Everything worked.

Sunday morning : I modified some values, maybe with "load par scenario" I don't remember. When I clicked on "Read from lamp", I had an error message.

Sunday afternoon : I looked at my ramp and I saw...that the red/green/orange leds were turned OFF !
I tried the colour studio live and...the red/green/orange turned ON !
By the way, as I said you before, the white leds didn't work with colour studio live.
So it was a very special situation...my PAR scenario was "all the leds ON", but with PAR active the red/green/orange were OFF and with colour studio live these leds were ON but the white leds were OFF ! :headwallblue:

Sunday night : I don't know why, but I couldn't connect to the ramp ! The message was just "please check with manufacturer : blabla download newest firmware".
So I unplugged and re-plugged the ramp and...OUFF it worked, I could connect.
I delete the firmware, upgraded with the Jx (the last you gave me, I was already with before).
And I mounted the Bali program to be sure to have light today...And I confirm, the tweak-weak problem is still there. Once it worked (when I clicked on "read", I had "0"), the other times, I had "-5".

And I detected another problem, which I verified this morning.
So last night, I mounted the bali program, it was 00:03, the time until sunrise was "07:57", so sunrise time was 08:00. OK.
I wanted it 3 hours after (11:00 to 23:24), so I set on "-3" and...sunrise time became "09:24" (yes, 24, like the "20:24" set for the initial sunset of bali program...coincidence ?). *** ?
As I wanted 3 hours of delay, I set on -5...sunrise time became "11:24". It was OK for me.

And when I woke up this morning, I looked at the time and...the sunrise time was 13:00 !?
OK, it's the good sunrise time (08:00 with the -5 I set --> 13:00), but...it changed all alone during the night ? *** again ?
I finally set on -3, and it was good, sunrise time was 11:00, like I wanted, but what a crazy software...


Ah, another question : what is the very small square at the top-right of the PAR Table window ? Is it linked to the problem I had Sunday ?
Because usually, this square is empty, and when it didn't worked anymore on Sunday, this case wasn't empty.

[Pacific Sun RD]

Hi,
I think that you are trying to do too many items in the same time - by mixing them, enabling, disabling etc.. ;-)
1. Its not good idea to prepare scenario file with excel - because there should be special header written in file - and its possible - that lamp computer will not recognise/translate it properly.. So - maybe there is placed problem - maybe not.. It difficult to say.
2. You wrote:
"I modified some values, maybe with "load par scenario" I don't remember. When I clicked on "Read from lamp", I had an error message. "
If you dont remember what you had modificate in your lamp settings - and which settings you had enable/disable - its much more difficult for us(than for you) to say what you are doing wrong now - and why its not working for you.. I dont know - have you uninstalled bali firstly(after previous mounting) - or maybe you have uploaded new(your) PAR scenario - overwriting some settings - but without uninstalling it? I read that you have did it many times - installing bali, your own par, installing bali again, running live studio - and week tweak again...
I dont know already how your lamp config looks..
About Live studio - we have checked it several times - and it is working properly. This channels which you want to control - have to "checked" box below adjust strip.

Error which you described above means that something strange is with your computer - not with the lamp hardware. Maybe you are not using proper software, maybe there is problem with COM port in your PC(or BT is not SPP compatible?) We dont know it - please check this lamp on another PC - because Im sure that lamp will work properly(hardware is fully functional).
Of course - you can ask your local supplier for checking your lamp personally - they have possibilities to diagnose it - but as I told - i think that it will work without any problems.. We will assist your supplier with this test.

Please contact with our [email protected] for additional informations / technical help.
Mr. Tomasz(our main engineer) will assist you with correct lamp settings - because now - its even difficul to say(reading your post) - what you have set/what is enabled/disabled - and how your lamp is configured..(because after installing BALI PAR - no other lamp settings - like sunrise/sunset, par table etc) should be changed..
Tritons was released almost 5 months ago - and there is many customers using them - and of course - there was some bugs in initial firmwares - but now - its working as it should - of course - if lamp is properly configured.

So - please contact with our service directly by email - because this threas start to be little illegible.
Thanks!

Regards

Przemyslaw Cybulski

[fredhansen]

Hi Przemyslaw,

I think the last replies (since Sam/Vincent questions) + several answers in another places (threads,replies...) helped me and another users a lot, about understanding the functions/how it work of our great lamp.

I was thinking about if you can create one thread (or one place in you website) that you can share all of this information in a way that it will be consolidated. There are several answers about how it work and not just support questions that are very usefull.

Maybe one thread to "How it works and FAQs" and another to "Release Notes" publishing the fixes corrected. (At least, those that have questions here, since anyone can read theses threads)

Off couse, i'm not talking about how it was developed and secrets of brand. Just information to help the users.

regards,

[Pacific Sun RD]

Its perfect idea - we will create this thread tommorow(its very late in Poland now ;-) - and we will give advise/anwers for Customer questions..
It will be correct place for explaining how it works - because - if you will compare Triton/Hyperion software/firmware - there is only 1 channel more in Tritons series - but the rest of software is almost the same - have the same functionality...
Software for 3ch lamps always base on 8ch soft/firmware.

Regards

Przemek

[muz_z]

Hi there all
i have just got the hyperion R2 300w 850mm lamp and have just installed ther software which on the top bar of the program shows pacific sun 8ch 9.0H-bali version 9.0 and when i connect the lamp shows in the bottom box shows firmware version R2_v3_1g
is this the latest versions for both the softyware and firmware?
if not can someone show me the links as i am having trouble finding them

[Pacific Sun RD]

Latest version of firmware for Hyperions you can find here:
http://www.pacific-sun.eu/index.php?option=com_content&view=article&id=89:8-channel-lamps-metispandora-hyperion-r2
Firmware directl link:
http://www.pacific-sun.eu/download/software_3a/publish.htm
Please read manual before you will start upgrading your lamp.

[DonCorsean]

First of all, I had a day to play with my lamp (Pandora Hyperion) before I handed it off to my friend building my stand. I'm hanging it off of remote controlled linear actuators :D

The Pandora Hyperion is an amazing product!

Couple of questions/suggestions.

I would recommend shipping them with end caps to secure the lamps during transit. Mine had some areas of the metal that were bent and powder coat had flaked off.

I have connected the lamp via Bluetooth in a windows 7 environment. I see an option for wifi, but it is disabled. How do I enable that?

OSX software is in beta and seems a bit behind windows releases. I am a Senior Software Engineer with massive amounts of c,obj-c experience. I would very much like to see PacSun do simultaneous release of win/Mac software. If you are interested in bringing your software offering up to date I would be happy to make my services available to you.

The x-touch tablet I received pairs with the lamp, but never connects to it. So I am unable to use the x-touch software at all. Any remedy for this?

What is the current roadmap for android/iOS software? I have extensive experience developing mobile software and would like to see an app for each architecture available for download via play/app store.

[muz_z]

thanks for the links but call me a dumby but where do i find the bin file after saveing it as the only one i go to opens the sofware page?
any help would be great

when i go to the links i get a page that only says install?
so i install again but no where to save a bin file nor do i see it?

[ImagineAnOcean]

@DonCorsean,

Glad you are enjoying the lamp.

We are happy to take care of any damages in shipping for our clients. Please email me [email protected] if you need any assistance. We will remedy the situation promptly.

All Pacific sun R2 lamps are controlled via bluetooth. WIFI cannot be "enabled". R3 computer upgrade (future) will allow for WIFI control.

x touch tablet connects to lamp by pressing the menu button (round "M") key on edge of tablet once in the software.

Pacific Sun can take the rest of the Q's...

Thanks

IAO

[muz_z]

can you guys help me with the firmware upgrade have gonr to the links and only option is to install cant save bin file?

need some help here thanks

[Pacific Sun RD]

@muz_z
Please look carefully for that page... :-)
There is firmware download link.

@DonCorsean
a) Wifi can be enabled only for R3 computers. All R2 computers could be upgraded to R3 version(only computer have to be changed). R3 will be release VERY soon.
b) OSX software is under redesigning - and it will include all newest options/programs for Bali Revision. When it will be released - we will publish info about that - also on RC.
c) X-touch
Have you connected with lamp firstly?(you have to push first button on the right-top). It will show menu on screen. Now - push Connect - and you can play with your lamp.
d) iOS will not be supported in R2 model. There is no technical possibilities to force cooperation between iOS devices and our lamps. iOS dont support SPP profile(without jailbreaking - which we never offer to customers).
So - this is the reason why R3 computer(Wifi) has been developed.
About Android software - Customer can expect newest update within two weeks.

[Pacific Sun RD]

@muz
PLEASE read manual - there is explained everything about firmware upgrade:
http://www.pacific-sun.eu/download/hyperion_manual_Bali_Revision.pdf

[muz_z]

the only problem i have is when i have to select the firmware upgrade there is no file to select
i have uninstalled the software and re installed but get to the same point where it takes me to a screen to open the bin file but habe no bin file to select nor can i find it
i have searched the laptop and cant find the bin file any where am i not looking in the right spot?
i have used the search feature to find it but no bin file as shown in the manual?


can some one just send me the bin file for the firmware upgrade?

or a link just to the bin file so i can save it where i know it is is so when asked for it i know where to get it from

[muz_z]

is this the link i should be looking for
http://www.pacific-sun.eu/index.php?option=com_content&view=article&id=89:8-channel-lamps-metispandora-hyperion-r2

?

sorry for my ignorance

[DonCorsean]

Hyperion_R2_J_Bali_revision.bin (http://www.pacific-sun.eu/download/Hyperion_R2_J_Bali_revision.bin)

[DonCorsean]

@ImagineAnOcean Thank you for taking care of the issue promptly the next day! I've already highly recommended folks do business with you in my build thread as well. Looking forward to placing my profilux, dosing pumps and balling system order from you in the next week or so!

[muz_z]

Thanks DonCorsean after two days of confusion and torment it was done that easy you are the best!!

dont know what i was doing wrong but could not get the bin file no matter what i downloaded


thanks so much

it is now updated!!

[DonCorsean]

@Pacific Sun RD

Awesome, thx for the info!!

As soon as I get the lamp back from the stand fabricator I'll give the xtouch another try.

Any ballpark idea of cost & release date for R3 upgrade?

[DonCorsean]

Thanks DonCorsean after two days of confusion and torment it was done that easy you are the best!!

dont know what i was doing wrong but could not get the bin file no matter what i downloaded


thanks so much

it is now updated!!

np, anytime!

[pecan2phat]

@Pacific Sun RD
Any ballpark idea of cost & release date for R3 upgrade?

I had a quote from another thread that they will be $109 USD

[muz_z]

Can someone shed some light here for me on the par table setup

is it linear from one point to the other?
example 09:00 to 09:15 i have all channels at 10% does it ramp up from 0-10% from 09:09:15? them from 09:16 to 17:00 i have 100% so is it a gradual increase from 10% to 100% over this time?

and also in the par table how do you finish off the sequence so the start of sunset can happen without overlap then moonlight as if i set as above from 17:00 to 0% at 22:00 it then shows the next step down from 22:01 to 23:59 all 100's it is confusing me a bit
so any help would be great

thanks
Maury

[muz_z]

My lamp temp has gone from 37.6 degrees celcius to 2591.1 degrees celcius :headwallblue:

its cool to touch so just some software maybe?

do i need a soft restart here?

[Pacific Sun RD]

Please reset your lamp - and if you can - connect it to filtered power box(sometimes when there is quick voltage increase/decrease) main sensor can show something like this... But - its maybe third time when we are getting similar info from Customer..
This sensor is used only for reading temp for LCD/app.
There are separate temp sensors in every panel (one LED panel - one temp sensor) - which are responsible for fans speed control.
So - in Metis Hyperion R2 16500 there is total 5 thermal sensors.

@muz
About PAR table:
You are configuring time period - (from xx:xx to xx:xx) - and channels power.
If you will set 10:00 to 10:10 10% for all channels - and from 10:11 to 10:30 100% all channels - from 10:11 they will start working on 100%.
That's why you have to set a lower increments(for ex. 10:11 to 10:30 - 12% or 15%...)
Transitions between colors are visible only at low power channels - if you set the transition from 60 to 70% - you will not even notice this ..
You can set 38 diffrent time points for smooth light controll - every channel separetely.
Please upload that PAR Hawaii file - and you can build your own based on this one:
http://www.pacific-sun.eu/download/hawaii_scenario.pss
This PAR program is written for Hyperion R2 lamps(8ch).

[muz_z]

Thanks for the reply
I will upload the Hawaii par table to get the idea
But sorry for all the questions but can you tell me what to do in the par table when you want to end it at a point as an example I end it at 21:00 with all 0 but the next line shows 21:01 to 23:59 all 100 ? So what happens here is it going to go back to all 100 at 21:01?

From other lights I have used being able to set say at 9:00 10% and then 12:00 100% and it gradual linear increase not only looks good as you don't notice any sudden changes but simple to program I think this would be a great feature for this light as the par table is not smooth as a linear increase

also the link above for hawaii only give me some sort of text?
is there another link for this

Thanks

[larryfl1]

hi,

i received the new computer for the light that would not take a firmware upgrade....

it boots fine... i see the bluetooth...

when i connect with the software it says
please check manufactuerer website for latest firmware..

and does not connect...

???what to do???

[larryfl1]

disregard

[Pacific Sun RD]

@Larry
Its mean, that you have to check which version of firmware you have already uploaded.
When lamp boot(after power on) - what you can see on lamp LCD?
Maybe you have upgraded software(on your PC computer) to the last released - but your lamp computer(new one) still have pevious one?
From security reasons - it will not allow to connect with lamp where is uploaded wrong version of firmware(wrong - it mean - not proper for that software version)
You will have to install previous software - upgrade this computer to latest firmware - and install latest software(so you will be able to use that software on both lamps)

[larryfl1]

actually its all resolved..

i had to remove the stored bluetooth connection...and rebind...

that took care of it.

thanks

Larry

[muz_z]

Thanks for the reply
I will upload the Hawaii par table to get the idea
But sorry for all the questions but can you tell me what to do in the par table when you want to end it at a point as an example I end it at 21:00 with all 0 but the next line shows 21:01 to 23:59 all 100 ? So what happens here is it going to go back to all 100 at 21:01?

From other lights I have used being able to set say at 9:00 10% and then 12:00 100% and it gradual linear increase not only looks good as you don't notice any sudden changes but simple to program I think this would be a great feature for this light as the par table is not smooth as a linear increase

also the link above for hawaii only give me some sort of text?
is there another link for this

Thanks

this was my previous post if anyone could help

also this is all i get when i download the link that was given for the Hawaii secarnio
{\rtf1\ansi\deff0{\fonttbl{\f0\fnil\fcharset238 Tahoma;}}
\viewkind4\uc1\pard\lang1045\b\f0\fs18 600,607,0,0,1,0,0,1,0,2,608,615,1,0,2,0,10,4,0,0,616,620,2,2,2,2,20,4,2,2,621,625,3,3,3,3,27,20,5,7, 626,640,6,6,6,5,60,30,6,6,641,650,8,8,8,8,100,34,8,8,651,660,10,10,11,10,100,40,10,10,661,670,15,15, 15,15,100,100,15,15,671,680,20,20,10,20,100,45,20,20,681,700,30,30,30,100,100,30,100,30,701,723,45,4 5,60,45,100,45,100,45,724,765,60,60,70,60,100,60,100,60,766,800,65,85,65,55,100,65,70,65,801,835,70, 70,100,70,100,70,100,70,836,848,72,95,72,70,100,70,100,70,849,890,78,100,75,77,100,70,100,70,891,930 ,80,100,95,100,100,80,100,80,931,955,72,70,93,90,100,70,100,90,896,942,85,100,100,100,100,100,80,100 ,943,955,70,90,72,100,100,70,100,70,956,977,60,85,85,85,100,60,87,70,978,1004,46,90,80,50,100,67,100 ,100,1005,1032,42,86,77,90,100,55,100,100,1033,1086,37,80,70,60,100,100,100,100,1087,1115,34,76,76,9 0,80,40,90,40,1116,1135,32,74,100,75,100,100,50,50,1136,1155,25,70,100,40,100,100,70,70,1156,1167,19 ,60,90,30,100,100,40,100,1168,1172,12,40,90,40,100,60,100,100,1173,1176,7,30,60,40,100,40,70,60,1177 ,1181,5,40,30,5,100,40,40,100,1182,1186,3,20,20,15,70,40,10,20,1187,1188,1,4,7,1,60,10,10,10,1189,11 90,1,3,3,0,60,7,7,5,1191,1192,1,2,2,0,30,5,3,3,1193,1194,1,1,1,0,10,3,1,3,1195,1196,1,1,0,0,10,2,0,5 ,1197,1199,0,0,0,0,20,0,0,0,0,0,100,100,100,100,100,100,100,100,0,0,100,100,100,100,100,100,100,100, 0,\par
}

if this is it can some help me decode it so i can try an understand it?
i can almost understand it but some of the figures are just way to high for me to get whats going on

thanks

[muz_z]

Well i am not so happy with this light at the moment!

done soft reset all good for 10minutes
then unplugged from power supply
after connecting it to filtered surge protected power supply on full power the temp gone back to 4095.1 degrees celcius and time on lcd stopped from this time so at 13:01 for last 1 hour??? and also sunset start time has not changed in 1 hour either stuck on 06:59:00

so this meens that it will stay at this setting for this time period as computer isnt changing time and cant move on
as this light was so expensive i sold off my other lights straight away (ATI power module 10x80w) to help with cost i wish i had not now as i have to go to work tomorrow 12 hours and dont know what is goin to go on with the light

one fan is not turning no blocking at all fan is all clear all other fans working and unit is cool over and around other fans but where fan is not working much more heat can be felt from the unit!! so it should be on like others to cool like the others

i am running the firmware R2v3_2Jx
also still says
"check manafacture website for latest firmware updates" ?

[muz_z]

Well a little update with what i have found trying to fix the issues
i give it a soft start all good for 5 seconds and freezed up time and temp went to 4095.9 this time done another soft start 5 minutes later and same thing happened again
all channels at this time period were set to 100% and with lamp power at 100% so it seems to be a problem there

so i reduced the lamp power to 95% and all channels 100 and for 2 hours now all ok
so can the lamp not handle the 100% lamp power and all channels at 100?

sorry for so many posts but i am trying to get this light setup right before i go back to a 70 hour work week as i dont want to loose all my sps due to somewthing not right i expect so browning out and loss of colour with the light change

[Pacific Sun RD]

You are doing too many things in the same time.
Back to default settings.

About PAR - YES, last line have to be from your last program line to 23:59 with 0 0 0 0 0 0 0 0 0 0 0 parameters.

[muz_z]

[QUOTE=Pacific Sun RD;20830013]You are doing too many things in the same time.
Back to default settings.

Well i dont understand what you meen by this i am simply trying to set up a par table as i dont like the bali par secarnio you have made as it doesnt have the intensity for my sps dominant tank!
so can you explain to me what to many things are?
i am asking a lot of question as the manual is very poor in detail! and have just got the light and with a lot of detail not explained i would like to know
it may be ok for the guy that is just happy with your bali par table and never looks at the light again but for me if this is what the light is designed for its not for me

as with what i previously asked i dont think has any thing to do with doing to many things
the light on 100% lamp power and 100 on all channels has a problem as i explained is this doing to many things? or the light is not able to run like this as soon as i reduce to 95% lamp power everything is working fine so doing to many things here is fine?

i am a very experienced reefer with a vast product knowledge over the years
i have built my own controllers using Audrino boards and controlled DIY led units i have built so if you could just help me here would be appreciated
as i have purchased this light thinking what a great product you have developed

Thanks
Maury

so is this something you maybe able to have a look at and find

a pic of my tank with ATI powermodule
http://i169.photobucket.com/albums/u225/muz_z/edited2.jpg

just to add this is a major problem i see as if on 100% lamp power and all channels on 100 the temp goes to a ridiculous level of 4095.9 degrees celcius and the time stays still and wont change and also the sunset start time remains frozen also if this is what the on board computer thinks it will not move on to the next step in the par table leaving the lamp on 100% lamp power and 100 on all channels which is not what i want and i guess it will not turn off

[Pacific Sun RD]

We always try to provide maximum assistance to our customers.
Write in the points what is not clear in the configuration of PAR table.
Our service department will be happy to answer all your questions - please contact with us directly - [email protected]

[Pacific Sun RD]

About your questions - missed before(we preffer to get direct emails from customers - than posting that on RC - because our suppor team dont check this threads every day..)


Well i am not so happy with this light at the moment!
done soft reset all good for 10minutes
then unplugged from power supply
after connecting it to filtered surge protected power supply on full power the temp gone back to 4095.1 degrees celcius and time on lcd stopped from this time so at 13:01 for last 1 hour??? and also sunset start time has not changed in 1 hour either stuck on 06:59:00
You didnt say anything about your lamp settings - liek sunrise/sunset time, Basic/PAR table working mode, duration etc. Without that information - it's difficult to say anything - why your lamp is workink like that.

so this meens that it will stay at this setting for this time period as computer isnt changing time and cant move on
Its not normal situation - you should contact with your supplier for getting quick help. Posting that information here - without informing supplier/manufacturer by email - could not resolve that problem.

as this light was so expensive i sold off my other lights straight away (ATI power module 10x80w) to help with cost i wish i had not now as i have to go to work tomorrow 12 hours and dont know what is goin to go on with the light
We understand it - and we appreciate that you decided to go with our brand. From our side - we can confirm that we are using the best possible parts - and all our lamps are checked before shipments(we have stress tests report and videos for all produced lamps).
So - if something is not working correctly - you should contact with your supplier/our service for getting help than looking for help on RC during weekend.
Im sure that this problem could be resolved/diagnosed many hours ago if information about thats whats happen would be sent to correct address.

one fan is not turning no blocking at all fan is all clear all other fans working and unit is cool over and around other fans but where fan is not working much more heat can be felt from the unit!! so it should be on like others to cool like the others
This confirm only that lamp was probably damaged during transport - or something happen with electronic.

i am running the firmware R2v3_2Jx
also still says
"check manafacture website for latest firmware updates" ?
Yes, its normal information. You can configure/setup your lamp, isnt true? Its a reminder - that you can check manufacturer website for latest firmware updates for your lamp. Thats all - its nothing wrong.

[Pacific Sun RD]

this was my previous post if anyone could help

also this is all i get when i download the link that was given for the Hawaii secarnio
{\rtf1\ansi\deff0{\fonttbl{\f0\fnil\fcharset238 Tahoma;}}
\viewkind4\uc1\pard\lang1045\b\f0\fs18 600,607,0,0,1,0,0,1,0,2,608,615,1,0,2,0,10,4,0,0,616,620,2,2,2,2,20,4,2,2,621,625,3,3,3,3,27,20,5,7, 626,640,6,6,6,5,60,30,6,6,641,650,8,8,8,8,100,34,8,8,651,660,10,10,11,10,100,40,10,10,661,670,15,15, 15,15,100,100,15,15,671,680,20,20,10,20,100,45,20,20,681,700,30,30,30,100,100,30,100,30,701,723,45,4 5,60,45,100,45,100,45,724,765,60,60,70,60,100,60,100,60,766,800,65,85,65,55,100,65,70,65,801,835,70, 70,100,70,100,70,100,70,836,848,72,95,72,70,100,70,100,70,849,890,78,100,75,77,100,70,100,70,891,930 ,80,100,95,100,100,80,100,80,931,955,72,70,93,90,100,70,100,90,896,942,85,100,100,100,100,100,80,100 ,943,955,70,90,72,100,100,70,100,70,956,977,60,85,85,85,100,60,87,70,978,1004,46,90,80,50,100,67,100 ,100,1005,1032,42,86,77,90,100,55,100,100,1033,1086,37,80,70,60,100,100,100,100,1087,1115,34,76,76,9 0,80,40,90,40,1116,1135,32,74,100,75,100,100,50,50,1136,1155,25,70,100,40,100,100,70,70,1156,1167,19 ,60,90,30,100,100,40,100,1168,1172,12,40,90,40,100,60,100,100,1173,1176,7,30,60,40,100,40,70,60,1177 ,1181,5,40,30,5,100,40,40,100,1182,1186,3,20,20,15,70,40,10,20,1187,1188,1,4,7,1,60,10,10,10,1189,11 90,1,3,3,0,60,7,7,5,1191,1192,1,2,2,0,30,5,3,3,1193,1194,1,1,1,0,10,3,1,3,1195,1196,1,1,0,0,10,2,0,5 ,1197,1199,0,0,0,0,20,0,0,0,0,0,100,100,100,100,100,100,100,100,0,0,100,100,100,100,100,100,100,100, 0,\par
}

if this is it can some help me decode it so i can try an understand it?
i can almost understand it but some of the figures are just way to high for me to get whats going on

thanks

You dont have to decode it - even you dont have to understand how this file is constructed.
Only one thing what you have to do with that file - is uploading it to lamp memory (by using PAR scenario tab)
After that - you can read it from lamp memory(by PAR table tab) - and check how it is build..
This files .pss shoudnt be edited under notepad/wordpad - becuase they arent plain text formatted.

[Pacific Sun RD]

Well a little update with what i have found trying to fix the issues
i give it a soft start all good for 5 seconds and freezed up time and temp went to 4095.9 this time done another soft start 5 minutes later and same thing happened again
all channels at this time period were set to 100% and with lamp power at 100% so it seems to be a problem there

so i reduced the lamp power to 95% and all channels 100 and for 2 hours now all ok
so can the lamp not handle the 100% lamp power and all channels at 100?

sorry for so many posts but i am trying to get this light setup right before i go back to a 70 hour work week as i dont want to loose all my sps due to somewthing not right i expect so browning out and loss of colour with the light change
It looks like your computer isnt working properly.
For security reasons - please follow this steps:
1. Change lamp power to 90%
2. Use basic lighting program (sunrise/sunset time, duration, lamp power ) - with empty PAR table(clear par table > send to lamp memory) until this problem will not be resolved by your supplier.
You will have to get new computer probably - but for more precise informations - please contact with our service.
And please remember - in the future - direct contact by email with our service(even during weekend there is one person working in the day) - we are able to resolve this problems faster - because nobody(during work) have time to read all posts on RC - a specially when there is a lot of another work..
Im sure that your problem could be resolved quickly - but unfortunately was not chosen the best form of contact(by RC - instead of direct contact - mail/phone)
Our support team is waiting for your email.
Thank you.

[Pacific Sun RD]

@muz
table when you want to end it at a point as an example I end it at 21:00 with all 0 but the next line shows 21:01 to 23:59 all 100 ? So what happens here is it going to go back to all 100 at 21:01?
It will not got to 100% - if it will be after SUNSET.
If you will set sunset time for 3:00pm - and duration 0 mins - none of the line of the PAR table program after 3:00pm will not run.

[muz_z]

Thanks for the reply

My supplier doesn't have the knowledge you people have with the product from previous experience they suggest to contact you on the forums
as from reading the many issues with the software on this forum from users of your product I was hoping to resolve

If it was explained to contact your support people direct I would have

With your link to the Hawaii par table it downloads as a text file not pss!
So maybe a link to the pss file would be helpful

The point is at 95% everything is fine working normal so I guess I have configured right but once lamp power is at 100% and all channels at 100 does the problem exist

It is late in Sydney I will contact via email tomorrow morning

[Pacific Sun RD]

Thanks for the reply

My supplier doesn't have the knowledge you people have with the product from previous experience they suggest to contact you on the forums
as from reading the many issues with the software on this forum from users of your product I was hoping to resolve

If it was explained to contact your support people direct I would have

I cant imagine why you got information that you should contact with our service via forum! Of course - we are always happy when we can assist customers on RC - but its not good idea to looking for technical support on ReefCentral - before direct contact with our service/company..
Can you tell me who was your supplier? I dont know why they didnt forward your email to our service.. It's really hard to help with issues/problems about which we dont know anything - because our service has not been informed about them ...
All the information you need to contact our company are written on our website - and there is no information anywhere about the fact that we prefer contact by ReefCentral.
Your first step should be to visit our website - and try to contact with us directly...

ith your link to the Hawaii par table it downloads as a text file not pss!
So maybe a link to the pss file would be helpful
im not sure that we are talking about the same link:
http://www.pacific-sun.eu/download/hawaii_scenario.pss
As you can see - this link is to .PSS file (not to txt). You should save it to any place on your PC - instead of opening it.
Please use right button of your mouse - choose - Save as - and you will see - that you can save it as PSS file.
If it will not work for you - please try again - for second time your should be able(I dont know which OS you have)
The same link is posted in post #230(link (http://www.reefcentral.com/forums/showpost.php?p=20827055&postcount=230))
Its a .pss file - not txt.

The point is at 95% everything is fine working normal so I guess I have configured right but once lamp power is at 100% and all channels at 100 does the problem exist

It is late in Sydney I will contact via email tomorrow morning
Ok, but before you will do anything - please try to use another version of firmware(like that)
to be sure that its hardware problem - not software miss configuration (not correct lamp settings).

http://www.pacific-sun.eu/download/software1c/

[muz_z]

I have just tried to send email to [email protected] and get the following message
The reciipient "[email protected]" was rejected by the server because it does not allow relaying
I will send from work email latter today

[muz_z]

your link to the Hawaii par table it downloads as a text file not pss!
So maybe a link to the pss file would be helpful
im not sure that we are talking about the same link:
http://www.pacific-sun.eu/download/hawaii_scenario.pss
As you can see - this link is to .PSS file (not to txt). You should save it to any place on your PC - instead of opening it.
Please use right button of your mouse - choose - Save as - and you will see - that you can save it as PSS file.
If it will not work for you - please try again - for second time your should be able(I dont know which OS you have)
The same link is posted in post #230(link)
Its a .pss file - not txt.


if i right click and save as this is saved as TXT file not .pss i have tried this on two seperate pc now and there isnt a option to change file type in save as to .pss?
can anyone else confirm this happens for them

[Pacific Sun RD]

http://www.pacific-sun.eu/download/hawai.jpg

We got your email - and you will get reply from our service asap.