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Buckeye Hydro
07/31/2012, 11:12 AM
The internet gremlins have struck - our website is down. Specialists are working to resolve the issue ASAP.

In the mean time, please feel free to contact us by phone or email. We can process orders w/o the website for the time being.

Thanks for your understanding.

Russ

Fishbulb2
08/07/2012, 04:15 PM
Arg. I've been trying forever to place an order via the website and thought I'd come here to see what's up. Looks like it's still down. I keep losing my cart and having to refill it. Do you have an option to checkout on the internet without going through paypal? I really dislike that option.

Buckeye Hydro
08/07/2012, 05:27 PM
Hmm. Been getting orders in all day. Sure - give us a call!
Russ
513-312-2343

Buckeye Hydro
08/07/2012, 05:27 PM
We just use pp as a credit card processor. We have a different option if you call your order in.

Fishbulb2
08/07/2012, 07:16 PM
Thanks guys. No worries. I was getting frustrated. First Paypal just wouldn't let me check out. Then every time I would add an item to my cart, it would add that item but delete the rest of the cart. If I can't figure it out tonight, I'll just call tomorrow.

Thanks,
FB

Buckeye Hydro
08/07/2012, 07:45 PM
Wierd. Just had another order come through 5 minutes ago...

Do you have your privacy set to high, or cookies disabled?

Fishbulb2
08/07/2012, 07:55 PM
I'll try again later tonight and let you know if I experience the same thing. I ordered from you a couple weeks ago and had no problems so I'm sure the problem will just resolve itself.

Fishbulb2
08/07/2012, 08:06 PM
Weird. I just checked again and I'm having the same problem. When I add something to the cart, the rest of the cart gets deleted.

Buckeye Hydro
08/07/2012, 09:00 PM
513 312-2343

Fishbulb2
08/07/2012, 09:51 PM
No problem at all. I'll just call tomorrow.

FB

Fishbulb2
08/08/2012, 08:34 AM
Well, the order went through just fine via the website this morning. Looks like the internet gremlins moved on to me for the day after they were done with you.

Oh well, everything works out great in the end. Thanks!

FB

Buckeye Hydro
08/08/2012, 08:46 AM
Good to hear.

Our gremlin - I don't wish on anyone. Was a deliberate attack on us. They didn't get anything of value by attacking us other than the satisfaction that comes with a sucker punch. Hope they sleep well.