View Full Version : can't login to apex/

08/13/2012, 10:46 PM
I am trying to login by typing admin and the password as 1234 like the manual says but its not working. I did buy it used from some one so may i need to do a factory reset? its an apex jr! any help would be greatful! thankyou

08/14/2012, 01:32 AM
Find out the username and password from the seller if you possibly can.

There are two other options:

borrow an Apex display from a local reefer and use that to change the username and password (or better yet, do a full initialization)
Contact Neptune support ([email protected]). They can provide a special firmware image for you to load; it will wipe the system clean to factory defaults. You will then need to reload the normal firmware.

08/14/2012, 12:44 PM
Alrigty thank you, I'm gonna do tat when I get home! Hopefully that fixes it!