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kwl1763
09/04/2012, 08:46 PM
I have 2 EB8s. Both been up for about 2 months.

the second satrted acting really flaky after a recent power outage. Would turn stuff on and off for no reason, wouldn't respond to manual etc.

So I unplugged it for about a minute and then plugged it back in. The good news it is seems responsive to manual control. The bad news is it sees it as a totally new number. It was module 4 (now module 4 does not exist, therefore the programming is gone, though I have saved) It shows up as module 7 now though. Is there a way to get it to go back to module 4 so I can then reload my program and the settings for the outlets will be correct?

RussM
09/04/2012, 08:52 PM
Contact Neptune support. They will fix it, and make a internal settings change so it doesn't happen again.

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