View Full Version : Why I continue to buy from Aqua Cave

02/04/2013, 11:46 PM
So aside from fast delivery, (always 2nd Day to my door) competitive pricing and quality products, Aqua Cave's customer service is also top notch.

To get to the point, there was an understandable mistake on a recent purchase I had made and the management at Aqua Cave was more than accommodating in resolving the issue. As a long time hobbiest and frequent online shopper I have never dealt with a company as considerate as Aqua Cave.

I should mention that other than being a loyal customer, I have no affiliation with AC or any other vendor in the industry.

Thanks again AC,
A. Gunderson

02/06/2013, 08:22 PM
I have purchased from Aqua Cave a couple of times and have always had a good experience. Mike was good to deal with and so was Albert.

02/07/2013, 11:18 AM
I have been buying from them for a few years and have another small order for them next week. You can please 999 out of 1000 and thats all that counts.

02/08/2013, 07:06 PM
super fast shipping!

02/13/2013, 07:32 PM
I tend to order from them as well..just got some lumenbrite pendants from them and a lot of good advice about lighting when i called...thanks again Aquacave..

02/20/2013, 08:56 PM
I made a purchase from Aqua Cave today. They contacted me a little later to inform me that one of my items would have to be drop shipped from the manufcturer and it would be sometime next week. They wanted to make sure I was ok with that before charging the order. That was a nice gesture on their part, IMO. I appreciated that.

Bob B
02/20/2013, 10:57 PM
Customer service before and after service s/b every bisinesses motto!

Reef obcession
02/24/2013, 07:47 PM
great vendor

02/25/2013, 03:11 PM
Repeat customer here, super fast delivery and great customer service. Great prices as well with $5 shipping, you really cant go wrong