PDA

View Full Version : acq110 blackout issue


mariognutti
03/10/2013, 01:21 PM
dear all,
I have a problem with my controller acq110 (3 months old):
after a black out it restores all the functions and programs without any alarms! it works like nothing had happened: no sms, no messages on display. all the stored datas remain, only the clock stops at the black out time.
I've already replaced the batteries but the issue is not solved...
have someone ever seen something like that?
thank you for your help!!
mario

AQT
03/11/2013, 02:53 AM
Hi Mario, I guess you didn't get any allarm because the black out lasted less than 3 minutes.
Can you please tell me the difference of the time you have now in the controller? (the time displayed and the real time you have there).
Thanks
Davide

mariognutti
03/15/2013, 04:23 PM
Hi Davide,
Hi guys,
I've solved the problem! At the beginning I thought it was a power bar issue but after many attempts we realized that the problem was the controller that didn't charge the batteries properly.
I'll let you know if I have some other info.
I want to thank a lot all the aquatronica team for the great support! Very efficient and professional!

AQT
03/18/2013, 02:41 AM
thanks Mario and let me know!!! ;-)