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the_real_brian
09/11/2013, 04:20 PM
I refer you to the following post:

http://reefcentral.com/forums/showpost.php?p=21893327&postcount=274

If it were my business I would pull all their products due to poor quality control. There is a lot of snake oil out there, but this product actually harmed my tank.

AquaCave
09/17/2013, 11:07 AM
Hello the_real_brian,

The incident that you went through is very unfortunate. Have you been able to bring your tank back to normal? We will look into the product quality issue immediately as we do not want our customer's tanks harmed in any way.
Thank you for your input and have a great day!

Sincerely, Amanda :fish2:

the_real_brian
09/17/2013, 11:42 AM
Hello the_real_brian,

The incident that you went through is very unfortunate. Have you been able to bring your tank back to normal? We will look into the product quality issue immediately as we do not want our customer's tanks harmed in any way.
Thank you for your input and have a great day!

Sincerely, Amanda :fish2:

My phosphate levels aren't normal yet, but they're half what they were when I made that post. I just didn't want this to happen to anyone else.

AquaCave
09/17/2013, 12:02 PM
@the_real_brian - Are you still using the NeoNitro or did you switch to another?

Thank you for your input and have a great day!

Sincerely, Amanda :fish2:

the_real_brian
09/17/2013, 12:13 PM
@the_real_brian - Are you still using the NeoNitro or did you switch to another?

Thank you for your input and have a great day!

Sincerely, Amanda :fish2:
I immediately stopped using it and ordered some food grade NaNO3 from Modernist Pantry.

AquaCave
09/17/2013, 12:37 PM
We here at AquaCave would like to know if anyone else on Reef Central has had this problem. Please reply in this forum.

Thank you and have a great day!

Sincerely, Amanda :fish2: