View Full Version : Nice experience

03/03/2014, 07:35 PM
I'm sure most folks chime in when there's an issue. I had a nice experience.

So I ordered the combo reef/house unit that has the pressure tank and faucet. After tracing down what I thought was the line to the fridge was really a hot water line to dishwasher, and hooking up the fridge was more trouble that it was worth (our household wouldn't use the faucet - I just know it).

So I talked to them on the phone packaged it up and sent back just the faucet and pressure tank - no problem. Credited back the difference (and the permeate pump) without my having to chase them down.

Overall nice experience and pleasure to deal with. Would buy another unit based on how they treated me for sure.