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View Full Version : gen 3 pro puck upgrade UV quirk?


rtbm
06/08/2014, 11:48 AM
So i was messing around a little with my radions and i noticed that the uv leds were not on. I plugged in my computer to make sure that they were operative at least and this is what i found.

While in edit mode they come on to whatever the set point is and are fully controllable. As soon as i save or close out o the edit mode for any point they shut off. not sure how long this has been happening but I am not sure what to do about it.

Any ideas?


Thanks lot,


Adam

Alex Y EcoTech
06/09/2014, 06:49 AM
Adam,

Has this Radion been upgraded to a Generation 3 or Generation 3 Pro from an older version? If so, please email me directly for the appropriate steps to resolve issue. Service@ecotechmarine.com Attn: Alex In addition, I would recommend clearing your browser cache.

rtbm
06/09/2014, 07:54 AM
Yep. Went from a gen 2 to a gen 3 pro. Just the puck upgrade. I'll email you in a few.



Thanks for the reply!

Alex Y EcoTech
06/09/2014, 08:46 AM
Adam,

Once I get your email, I will send you the steps to firmware update the light and resolve the issue.