View Full Version : Warranty on DC pumps?

08/07/2014, 12:43 PM
I'm looking at jebao, waveline, and speedwave dc pumps. Say the pump breaks down after 6 months, which seems to happen with these pumps sometimes, although it does seem it's improving... What then?

I know your website says: NOTE: After 30 days from the time your order is placed, all electrical equipment and light bulbs are covered by the manufacturer's warranty and should be returned directly to the manufacturer for repair or replacement.

But from your experiences, which if any have repaired or sent replacements out?

08/07/2014, 12:51 PM
We handle Jebao service during entire 1 year warranty period. If pump fails after 6 months, all you need to do is send the pump back to us and we will repair or replace as needed.
Speedwave warranty is handled through Proline although we will assist you with the entire process.


08/07/2014, 12:55 PM
I was hoping this was the case, but coudln't find the info on the site. Same idea with the waveline pumps?

08/07/2014, 01:07 PM
We do not carry Waveline brand.

08/07/2014, 01:12 PM
:hmm5: woops

Thanks for the help!

08/07/2014, 01:13 PM
You are welcome.