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View Full Version : Warranty on DC pumps?


EvMiBo
08/07/2014, 01:43 PM
I'm looking at jebao, waveline, and speedwave dc pumps. Say the pump breaks down after 6 months, which seems to happen with these pumps sometimes, although it does seem it's improving... What then?

I know your website says: NOTE: After 30 days from the time your order is placed, all electrical equipment and light bulbs are covered by the manufacturer's warranty and should be returned directly to the manufacturer for repair or replacement.

But from your experiences, which if any have repaired or sent replacements out?

AquaCave
08/07/2014, 01:51 PM
We handle Jebao service during entire 1 year warranty period. If pump fails after 6 months, all you need to do is send the pump back to us and we will repair or replace as needed.
Speedwave warranty is handled through Proline although we will assist you with the entire process.

Albert

EvMiBo
08/07/2014, 01:55 PM
Thanks,
I was hoping this was the case, but coudln't find the info on the site. Same idea with the waveline pumps?

AquaCave
08/07/2014, 02:07 PM
We do not carry Waveline brand.

EvMiBo
08/07/2014, 02:12 PM
:hmm5: woops

Thanks for the help!

AquaCave
08/07/2014, 02:13 PM
You are welcome.