Colour of your corals

[JonL]

Dear Mac
Many of the corals you have listed as blue are actually purple

[Dr. Mac]

Well they look blue to me, if they look purple to you so be it. I guess it depends upon your eye and lighting.

[JonL]

What really makes cracks me up is you can actually make sombody believe there seeing another colour.

[Dr. Mac]

The photo is there, the color is the color, if you have an issue with it call me. This is sort of a ridiculous issue, if you don't like the color so be it. Maybe what I see as Blue you see on your monitor as Purple, so what?? If someone likes the coral they buy it, if not they don't, makes no difference what color I list it as actually. I would suggest you visit some other online vendors if this is a big issue to you. Thanks, Mac

[jackson6745]

Originally posted by Dr. Mac
The photo is there, the color is the color, if you have an issue with it call me. This is sort of a ridiculous issue, if you don't like the color so be it. Maybe what I see as Blue you see on your monitor as Purple, so what?? If someone likes the coral they buy it, if not they don't, makes no difference what color I list it as actually. I would suggest you visit some other online vendors if this is a big issue to you. Thanks, Mac

I do not believe this to be a ridiculous issue. People are paying good money for a coral based on its appearance. If you advertise a coral as blue and it is objectively purple that's false advertisement. In this hobby, as you know, true blues are hard to come by. Dr. Mac, this is not the attitude you want to display on such a high traffic (reef related) website.

Rich

[Leishman]

With Dr. Mac you get what you see. He tells you what bulbs the photos were taken under, so get off his back. If you don't like it, don't buy it.

[jackson6745]

Originally posted by Leishman
With Dr. Mac you get what you see.

From the top with a 400w 20k bulb on it

[Dr. Mac]

I TAKE THE ISSUE SERIOUSLY. What I say is ridiculuous is someone coming on a public forum and saying that the corals I call blue are purple, with this person having no specifics about the statement and then after I addressed the issue and they come back here and make an accusation that I am misrepresnting my corals. I do not misrepresent them and do not appreciate being bashed when there is no issue to be bashed about. If I have a coral in a photo on my site that I call blue and you think is purple then I guess that is a difference in my eye's color perception and yours and your monitor. If someone ever has an issue with me I suggest they call me directly to resolve it.

[sharpy98]

One thing to keep in mind when looking at any type of color on a computer monitor is if your have not properly calibrated your monitor for color and check this calibration often you will never see the true color. Granterd you will get close but never truly accurate. I deal with this color thing everyday and my suggestion would be to reseach the seller and decide if you can trust them and Dr. Macs feedback would indicate he can really be trusted

[Martini]

[edited]

-Anemone

[Dr. Mac]

Sorry you feel that way.

I have addressed the issue, the photos are the color of the corals and each photo is posted on my site and everyone can make the choice themselves.

The poster never says he bought something from me and presents no facts, I have no idea the motive or reason for the claim made. I suppose someone could come on here and say your green corals look yellow to me, or the pink ones look red to me, and what should my response be? Then others come on and say I misrepresent my corals. The whole thing is ridiculous, the original poster states that I am trying to make someone believe they see something they do not, where does this come from? I do not misrepresent the corals I sell, a photo is posted and you can make up your own mind about them, if I call something blue and you think it is purple then so be it---if you like it then buy it, if not then don't--isn't that pretty basic and what we all do? If the original poster had an issue with the color of a particular coral he could have easily called and asked "hey, this coral looks purple to me on your site but you call it blue, what color is it?". Try calling the vendor before going public if you have an issue, they will likely address the issue and appreciate the courtesy, if not then bash them.

As an online vendor put yourself in my place and see how you would feel if anyone could go on a public forum at any time with no facts and start trouble about your livelihood. I addressed the issue and am sorry if I offended anyone, but I put a lot of effort and hours into running a good and responsible business with hundreds of satisfied customers, and will defend myself when needed. I bend over backwards to please my customers, and aquire a good product, care for it responsibly, and get it to the customer in the best condition in a timely manner.

[jackson6745]

Dr. Mac I am sure you run a reputable business. You have much positive feedback from many customers. I am by no means trying to bash you or your business, but when you replied to JonL and said "so what" to the difference of opinion over the color of coral, I found that to be very unprofessional. Also, to judge the color of your coral from the top of the tank under 20k bulbs can be a bit misleading. I have, and I'm sure you have seen corals that look sort of brown until they get under 20k's or actinics and they glow green or pink etc.
Anyway, with that said, I apologize if you thought I was bashing your business. I was just sticking up for a fellow reefer like myself.

Rich

[rmendis]

JonL: Why don't you send Dr. Mac an email, and specify which coral photo you are actually referring to? I'm sure Dr. Mac will be happy to send you more pics if you are really interested in purchasing the coral. I've done business with him in the past, and he's been extremely professional and courteous.

jackson6745: Your intentions to stand up for a fellow reefer are commendable. I'm not sure about the 20K lighting argument, though. I would also prefer to see coral pics under 10K lighting, because that is what I have. However, other reefers may have 20K lighting, and prefer to see pics under that setup. Many reputable online coral vendors use 20K lighting: Aquaprop, Phishy Business, Aquadesignz, etc. As long as they specify the type of lighting used, you really can't fault a vendor for this.

Peace! :beer:

[EmersonAly]

I can attest to the fact that Dr. Mac's corals ARE the color posted.

I think I can understand what everyone is saying though. Sometimes I think a color hue is blue, you might interpret it as purple. With so many colors in the spectrum at some of the blues/purples its very hard to tell. Thats why the picture is so important. Sometimes he calls something purple that I think is blue (bluish purple). The fact of the matter is that I am buying the coral based on its presentation in the photograph. If it arrived and wasn't that color then I would have an issue. However, that has never been an issue with ANY of Dr. Mac's corals. However, it has definitely been an issue with some of the above mentioned vendors (with the exception of Aquadesignz whose corals also arrive the color of the photo).

As to Dr. Mac's attitude, I could go on and on how he helped me as a newbie with countless (dumb) questions and resolutions to my problems......

I don't think he meant to come off as he did in this forum since there isn't a mean bone in Mac's body. However, I do think its appropriate since this is the way he makes his money and eats that he defend himself when he thought his business reputation was threatened. I think its a valid answer though - when dealing with some of the hues that are so close, the photograph will be the final judge and jury. If you think it looks purple, then the answer is don't purchase it. Look for another color in the blue spectrum more to your liking. No one is perfect.

No one is perfect. With the exception of Dr. Mac's customer service, which always has been.

emerson

[pacificaquatics2000]

dr mac you rock. i look at your site 2 times a week and they way you run yor biz is verry verry well done i work out here in la at a store called petown that has benn in servace for 35 years were one of the best in the retail biz by my standards and you know what your doing keep up the great work. ps do you buy from sdc or quality marine on 104th st in la or just from walt and other trans shippers/ broakers
keep it up mac

[traveller7]

Originally posted by JonL
Dear Mac
Many of the corals you have listed as blue are actually purple
Originally posted by JonL
What really makes cracks me up is you can actually make sombody believe there seeing another colour.
My apologies for bumping the above drivel, but why would anyone give credence to a poster that has obviously not purchased a coral from Dr. Mac?

[JonL]

oh WHO CARES
Sorry for brigging it up
I wish I never even brought it up
HEY DR MAC MAY BE colour blind????
okey Im off to find some .....


Please refrain from using sexual innuendos in your posting.


If you are uncertain about the rules, please read the UA:


http://reefcentral.com/agreement.php

[m.rogers]

i don't see anything wrong with what Dr.mac said this guy said out of know where that what Dr.mac calls blue is actually purple and he did not even buy anything from Dr.mac. i don't know about every one else but i have taking pics of my corals that are one color and in 3 pics it is a differt color each time and then i can post it on my PC and get a differt color again. i just do not see why JonL made this post for any thing other but to start trouble for Dr.mac.

Dr.mac is great to deal with and has some of the best liverock out there and he is willing to take phone calls just to help someone out. i have got stuff from him in the past and will be getting some stuff soon and can not wait for his store to be open.

just have to say it again that Dr.mac is great to deal with.

mike

[pacificaquatics2000]

ok were over it