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View Full Version : Reeflink only finds 3 out of 5 Radions


6lilfish
01/01/2015, 03:53 PM
I installed 5 Radions on my tank, When I try to program them Ecosmart Live can only find 3 on this tank. I know it is something simple. I have been fighting this for two days now.

Alex Y EcoTech
01/02/2015, 07:19 AM
lilfish,

I would recommend adding the lights that are missing using a USB cable from light to ReefLink. From there, disable the buttons on the Radion to prevent any wireless interference. To disable your Radion buttons, please follow the steps below:

1. Power down all Radions for 30 seconds
2. Power on All Radions
3. Connect via USB to a single Radion - If NOT using a ReefLink*
4. Open the Connection Manager - If NOT using a ReefLink*
5. Log in to EcoSmart Live using either Google Chrome or Safari as your web browser
6. Select the "Devices" tab
7. Select the "Gear" icon next to "Light 1"
8. Check the box to disable the Radion buttons
9. Repeat steps 7 & 8 for each Radion
10. Select the "Done" button to save changes
11. Once the page refreshes select the "Program Aquarium"

6lilfish
01/02/2015, 08:20 AM
lilfish,

I would recommend adding the lights that are missing using a USB cable from light to ReefLink. From there, disable the buttons on the Radion to prevent any wireless interference. To disable your Radion buttons, please follow the steps below:

1. Power down all Radions for 30 seconds
2. Power on All Radions
3. Connect via USB to a single Radion - If NOT using a ReefLink*
4. Open the Connection Manager - If NOT using a ReefLink*
5. Log in to EcoSmart Live using either Google Chrome or Safari as your web browser
6. Select the "Devices" tab
7. Select the "Gear" icon next to "Light 1"
8. Check the box to disable the Radion buttons
9. Repeat steps 7 & 8 for each Radion
10. Select the "Done" button to save changes
11. Once the page refreshes select the "Program Aquarium"

Did all of that it will not recognize them with usb.

Alex Y EcoTech
01/02/2015, 09:02 AM
lilfish,

Is the fan running on those Radions? If so, I would recommend calling in today for more advanced troubleshooting.