View Full Version : Rw 4 stopped today...

05/07/2015, 05:34 PM
had the rw 4 for 2 weeks, absolutely love it, came home from work and it's not working. I have never operated it out of water. I have heard of this happening on some of the reviews I read, but love all of the Jebao and reefbreeder stuff so I bought it anyway.

If try to start the prop, but it only turns one revolution and stops again I think the magnet is cracked.

My question is what do I do now? I'm not against tearing it apart if there are replacement parts...are there?

I have a call into the vendor, we'll see what happens. Is there a one year warranty on these through RB?

05/07/2015, 06:46 PM
Trouble shot a little more... When I unplug the power cord from the controller then plug it back in, it sparks then turns the motor on for a second. I think I need a new controller and/or power cord. With a DC plug there should be no way to create an arc...weird.

05/08/2015, 03:31 PM
Did you order this pump with us? Please contact us through the website for warranty service.