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LGB76
08/07/2015, 09:09 AM
The place where you set your flow rate has got wet and the pump no longer works... I am assuming it has completely burned that part up. The power supply still works because I checked it with my other 6105. What do I need to do to get it working again?

rvitko
08/07/2015, 09:35 AM
If you are in the US, you can send it in and I would replace the end connections for $25.

LGB76
08/07/2015, 09:45 AM
ok, where do I need to send it?

rvitko
08/13/2015, 10:08 AM
Tunze USA
305 Victor St
Austin, TX 78753

My apologies for missing your post, I don't seem to have gotten a notification.

LGB76
08/14/2015, 08:05 AM
awesome! Thank you!

LGB76
09/02/2015, 12:13 PM
Do I need to include a check when I mail this in, or how do I need to pay for the repairs?

rvitko
09/03/2015, 11:03 AM
Generally people just include a phone number and we call for cc info or can arrange payment by paypal.

rvitko
09/24/2015, 10:24 AM
Your pump is done, can you give me a call? When I have tried to call I just get a message that your voicemail is not set up yet.

512-833-7546

LGB76
09/25/2015, 10:39 AM
Yea. Thank you! I have been out of town and have had no service all week. I will be back home tomorrow. I will call then. Sorry about that. Thanks

rvitko
09/28/2015, 09:57 AM
Sorry I missed your call this morning.