PDA

View Full Version : Reef Breeders Customer Service review.


reefer333_
09/18/2015, 09:59 PM
Hi RC,

Just want to share my experience purchasing from reef breeders. top-notch CS. My RW-8 motor went bad after 6-7 months of usage. Contacted Logan. Very fast response and next day a new motor was shipped out. No hustle whatsoever. In the time of need, I appreciate the fact that I didn't have to jump through any hoop to get the pump working again for my tank. I am very glad that I purchased the pump from reef breeders.

Thank you, Logan.

blt4ever
10/15/2015, 05:48 AM
I also would like to attest to Reef Breeders awesome customer service. I recently bought a photon 60 from my lfs. I got it home and unpackaged it and set it up, and it would not work properly. I sent an email and was shocked, I got a phone call from Logan on a sunday with advice and once we determined it was defective he sent a return shipping label on sunday to return the defective piece and sent out a replacement. I can say only good things about this company.