Osmolator Not Working

[jokim]

The optical senser is not working. When i turn it on, pumps from the startup and then says water is level when its not. Gave the senser a vinegar bath but still doesnt work properly.

How can i fix?

[rvitko]

The optic sensor can be replaced but this generally requires sending it in as the part is soldered to the board. How old is it and what country are you in?

[jokim]

i'm in the US, New Jersey.

Can't remember how old it is, 2-3 years old? Looks like it is either the optic sensor or the controller board. Can you send me info if I send this in?

[rvitko]

Yes, include a note with your return address and phone number-

Tunze USA
305 Victor St
Austin, TX 78753