View Full Version : Photon48 Not Lighting Properly. HELP!

03/22/2016, 08:04 PM
So I am having an issue with my Photob48 I purchased 2.5 years ago.

Channel 1 is not emitting the correct light intensity. Regardless of what custom setting I assign to it, its emitting at what seems to me 100% even though the channel is only at 10%, 20%, 30%, etc. Channel 2 seems to be working just fine. I've had it on a custom setting since I purchased new 2.5 years ago and all of a sudden channel 1 seems to be "stuck" on a high setting.

Is there any trouble shooting I can do to correct the problem?

Anyone else experiencing the same problem? If so, how did you fix it?

I have tried to shut the power off completely several & adjust channel 1, but nothing seems to work. Started two days ago. I am afraid the left side of my tank will bleach so I have resorted to setting only channel 2 on which sucks.

Here's a pic for reference. I don't know what to do and it seems odd for the light to stop working just after a little over two years of operation.

03/22/2016, 08:57 PM
Hi, Please email/pm me like it says in the sticky. I will work over some troubleshooting methods with you to determine what this issue is.