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bshow24
05/13/2016, 10:28 AM
Just wondering what the general email response time is when contacting customer support?

I am assuming my issue won't be taken care of until next week anyways, with it being the weekend and all, but wanted to get the process rolling!

bshow24
05/13/2016, 12:01 PM
Apparently the answer is pretty quickly! Thanks for the help BRS.

RT_BRS
05/13/2016, 02:33 PM
Apparently the answer is pretty quickly! Thanks for the help BRS.

Glad to hear we could get it taken care of :)

apt220
06/06/2016, 07:54 PM
Not in my case. I sent an email on Friday within normal working hours and haven't heard anything back. Over one full working day passed. No reply

RT_BRS
06/07/2016, 09:34 AM
Not in my case. I sent an email on Friday within normal working hours and haven't heard anything back. Over one full working day passed. No reply

Shooting you a PM