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View Full Version : Roger my 6105 stopped working


mmotown
02/09/2017, 02:13 PM
Roger I have a 6105 that a recently cleaned and it was working fine. However I believe the end of the cable temporarily made contact with the water. Upon start up the power head would click which became annoying and after a while, it would run ok. However it stopped completely. I have tried plugging it directly into the controller and I used a power supply from an old tunze sneaker and still nothing seemed to work. What could the issue be? I have had it for a couple of years now. Thanks

rvitko
02/09/2017, 02:27 PM
If the end box got wet, there is a small circuit board inside and it could have a short, I would open the box and check. The end connector is something I can replace, it is $25 flat including shipping it back.

mmotown
02/10/2017, 01:05 AM
Roger may I send you the PH as well to make sure that's the only thing wrong?

rvitko
02/10/2017, 08:35 AM
Yes, of course and in any case we can repair it for much less than a new one will cost.

Tunze USA
305 Victor St
Austin, TX 78753

Please include a note with return address and phone number.

mmotown
02/10/2017, 02:15 PM
Okay I will package it and send it out this weekend. I am in Dallas. What's the turnaround time for the repair? I

rvitko
02/13/2017, 07:54 AM
Usually within a day of getting it it will be done, Austin to Dallas is only a day by UPS for return shipping.