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mc-cro
02/26/2017, 12:08 PM
I have a set of the new QD, and the cages (nozzle as the manual calls out) keep falling off randomly while they are running.

It seems there should be a notch that keeps it from spinning, but I have 2 and the both have the sme problem.

any tips on how to keep them from spinning off?

Alex Y EcoTech
02/28/2017, 12:04 PM
Mc,

Just to verify, both nozzles are falling off correct? Did you happen to remove the rubber O-ring on your wetside as this could cause the issue you're having. Also, please make sure you are twisting to lock the nozzle in place.

mc-cro
03/01/2017, 06:47 AM
Thanks for reading and replying. Yes, both are falling off, randomly it appears. I have checked and the oring is still in place. I am also sure to twist them all the way on

Alex Y EcoTech
03/02/2017, 09:47 AM
mc,

I would recommend contacting us directly so we're able to look into that for your further.