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View Full Version : Does anyone from Neptune monitor this forum?


ostrow
03/29/2017, 02:17 PM
Anybody know?

JustinFromAL
03/29/2017, 02:24 PM
Terrance and Russ check in occasionally, but if you're looking for more targeted support the Neptune forums are more active. Of course, if it's a support issue you can open a ticket directly with Neptune.

ostrow
03/29/2017, 02:34 PM
Thanks! OK I copied the other thread of mine over there.

erndog1001
04/02/2017, 06:46 AM
Unless your question is something pretty simple then your best bet is to open a ticket.They are pretty good about responding to these. Bc IMHO the community forum is really hit or miss when trying to get answers. Neptune makes some great products Unfortunately like so many companies in this hobby. Thier support is sorely lacking Again IMO