PDA

View Full Version : Customer Reviews on Website


forddna
06/02/2017, 08:26 PM
Hey, I was reading reviews on this skimmer, and if you'll notice, there's at least a couple of happy customers that seem to have accidentally marked that they wouldn't recommend it to a friend. They gave it 5 stars and a rave review and one even specifically said they would recommend it to a friend, yet it is marked as "wouldn't recommend."

Just thought you guys should take a look. http://www.bulkreefsupply.com/reef-octopus-classic-150sss-6-internal-space-saving-skimmer.html

Randy_BRS
06/05/2017, 05:10 PM
Hey, I was reading reviews on this skimmer, and if you'll notice, there's at least a couple of happy customers that seem to have accidentally marked that they wouldn't recommend it to a friend. They gave it 5 stars and a rave review and one even specifically said they would recommend it to a friend, yet it is marked as "wouldn't recommend."

Just thought you guys should take a look. http://www.bulkreefsupply.com/reef-octopus-classic-150sss-6-internal-space-saving-skimmer.html


Thanks for bringing this to our attention! Charlie has looked into this a bit further and saw that the reviews you saw were from a time where our system was auto defaulting the recommendation to "wouldn't recommend". We fixed it shortly thereafter, but wanted to keep the reviews to help others. :)

Thanks again for keeping us sharp! ;)

-Randy

forddna
06/05/2017, 06:32 PM
You're welcome! I almost didn't even consider it just seeing that low percentage without looking further. I bought it this weekend during the group buy, though. :)