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Stolireef
07/07/2017, 03:26 PM
My new DOS refuses to maintain the prime on pump one. I've tried reseating the tube in the DOR but it keeps losing prime. Any suggestions?

The DOR is a really expensive reservoir and if it can't maintain prime, it's basically garbage and I'm more than a little miffed. I can't understand why they wouldn't use rigid refrigerator line tubing instead of the soft airline tubing.

JustinFromAL
07/10/2017, 05:46 AM
Try reseating all the connections, if that fails open a support ticket with Neptune. I believe there were some early production model DOS that shipped with faulty heads, you might have one of those and be due a replacement.