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fishkeeprian
07/09/2017, 04:01 AM
Just noticed wires showing at the top of my tune magic eye if this gets wet will it cause issues? Should this be sealed?

https://www.dropbox.com/s/5d0v4qr2xgocdii/20170709_105316.jpg?dl=0

https://www.dropbox.com/s/o8n9cfxthhi9xlk/20170709_105340.jpg?dl=0

rvitko
07/10/2017, 08:31 AM
It is sealed but this should not be. The individual wires are sealed, the main issue here would be that it is more fragile and prone to breakage and long term water could wick back in the wires to the controller. I would contact Tunze UK about a replacement optic sensor under warranty.

fishkeeprian
07/10/2017, 08:40 AM
It is sealed but this should not be. The individual wires are sealed, the main issue here would be that it is more fragile and prone to breakage and long term water could wick back in the wires to the controller. I would contact Tunze UK about a replacement optic sensor under warranty.

Hi Roger,

I went onto the Tunze website and filled out the technical support form on the website, was this the correct way?

Thanks

rvitko
07/10/2017, 10:22 AM
That should work, faster might be to directly email Tunze UK or call them, it is on the site under dealer listings.