View Full Version : delivery

07/26/2017, 08:43 AM
Not a huge deal, love BRS buy a lot of stuff from them and what an assist to the hobby that I have been in a while now, however, if you place an order and it says if you order by such a time it ships today....well I take that as it says, "will ship today" so I upgrade to 3 day thinking ships today, Thursday will get it Friday, ok worth the 5 bucks. Well not, they don't count the day that says ships today as the first day:confused: but ok so just so you know in the future if your expecting it by a certain day do not count the place by time and ships today as the first day.....anyway just passing it on...

07/26/2017, 10:37 AM
Hey there!

True, these shipping quotes can get a bit confusing, but what helps me keep them straight is to think of the next day air option. If I make an order that morning and choose next day air, I should receive it tomorrow. I can't count today as a "shipping" day because my order has to get packed up and on the back of the truck to get to the airport. When looking at the 3day in that aspect, I can't expect my package to be at the UPS facility and already in transit to my house on the same day I ordered it, as there has to be time to package, sort and ship. :)

Hopefully my example helps a bit. We are working on refining the shipping explanation and possibly creating a field that will tell you when to expect the package if you order before the shipping cutoff. ;)

Thanks for letting us know!


07/26/2017, 10:44 AM
This really helps too!

https://media.cdn.bulkreefsupply.com/media/wysiwyg/shipping/shipping-zones.png (http://www.bulkreefsupply.com/free-shipping)