View Full Version : Osmolator Nano - must be reset to sense level and fill

07/29/2017, 06:25 AM
In order for my osmolator nano to work, I have to unplug it, then once I plug it back in, it senses the low level and runs the pump. I have already shimmed the float sensor. The float is installed in the return chamber of my sump for my 40 gallon tank. I bought it new about 3 months ago and it worked great in the beginning, then I noticed that the level would be low and wouldn't pump at all. It's not a problem with it taking too long to top off the level, the return chamber is not large and takes about 10-20 seconds. There is an issue with the controller itself, pump and float work fine once I re-power the system.

07/31/2017, 09:28 AM
It is a flaw in the software for the safety shut down of the pump, I leave for Germany today and won't be back on line for 2-3 days as I will be on a plane until tomorrow, 8 hour time difference and then several hours by train to the factory. If you can email me you receipt, as soon as possible I will work out a controller exchange, I will want yours back as this is a simple software setting that can be reprogrammed.

Tunze at sbcglobal dot net

08/02/2017, 05:47 AM
email sent