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bobt2
08/16/2017, 05:34 AM
I,m not real computer savy, but I keep getting invitation is expired errors, or when I try to reset the password it blocks me or says timeout errors. how do I get this to work?

vhuang168
08/16/2017, 08:26 AM
Have you created an account in Fusion? Have you linked your Apex to your Fusion account?

Apex classic or 2016?


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bobt2
08/16/2017, 08:10 PM
apex2016.still having issues. tried a new account using a different e mail. started following the instructions. thought it connected, apex was orange at that point. put in the user name and password. rejected again, than a timeout error again when I re entered using I ,m using an ipad 4

vhuang168
08/16/2017, 08:27 PM
Create a support ticket.


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bobt2
08/17/2017, 05:47 PM
ok, last question.i must disconnect the eathernet cable to link wifi? yes, and it must go blue?

bobt2
08/17/2017, 07:34 PM
well as I said, I,m not computer savy[pushing 70], but I must have finally hit the right combo of [pulling,pushing or hitting]cause it's finally all working as it should.

keepLearning
08/18/2017, 11:55 PM
bobt2, contact tech support over email and they will help you out....They are very good with novice users...