View Full Version : Vertex Support???

09/13/2017, 12:11 AM
Does Vertex have support for their skimmer products? I have an Vertex Omega 150 skimmer that the pump/impeller that does not work. I took the pump apart, and saw some strange white marks on the impeller. These white marks look to be higher than the surrounding red shaft, and I felt gouging in the pump shaft housing. Not sure if this is a shaft defect. I did a search online, and found some old post that had a few contacts to get some help. [email protected] and [email protected], emailed both of them with photo. So far, no response. Not a good start. Maybe outdated contacts.

I also don't see Vertex as a forum sponsor, and do have a dedicated sub-forum. I'm quite surprised by that.

Is there another current contact from Vertex? I'm also looking for 2 little rubber feet that is on the bottom of the skimmer, mine are missing...would like to buy replacement.

09/13/2017, 12:37 AM
Adam Schoenfeld
Sales Representative/
Warranty and Tech Support services

Vertex Technologies, Inc.
5445 Oceanus Drive Suite 107
Huntington Beach, CA 92649
[email protected]
Direct: 714-274-6544
Main: (714) 274-6550 Ext: 6544
Toll Free (844) 254-1776
Fax: (714) 890-7240

He is quick to reply give him a day to respond or call him.

Vinny Kreyling
09/13/2017, 08:12 AM