Koryn
09/09/2004, 10:03 AM
Roger
I came home form being away for 5 days and my 6060 stream was not working. I have run it continuous since I bought it in March. it has worked great and I can't believe how much water it moved. When I took it out of the tank I notice the propeller was slightly stuck but would move about a quarter turn back and forth. I was able to work the propeller out without much difficulty and was surprised to see the magnet split! I know it is under warranty but how do I go about getting a replacement? Do I deal with the supplier (J&L aquatics) or do I deal with you. I live in Canada if that makes a differance. Also it is a five hour drive for me to get to J&L. Any advice would be appreciated
TROY
I came home form being away for 5 days and my 6060 stream was not working. I have run it continuous since I bought it in March. it has worked great and I can't believe how much water it moved. When I took it out of the tank I notice the propeller was slightly stuck but would move about a quarter turn back and forth. I was able to work the propeller out without much difficulty and was surprised to see the magnet split! I know it is under warranty but how do I go about getting a replacement? Do I deal with the supplier (J&L aquatics) or do I deal with you. I live in Canada if that makes a differance. Also it is a five hour drive for me to get to J&L. Any advice would be appreciated
TROY