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View Full Version : Real Bad Experience


reefcraze
01/12/2005, 07:07 PM
i ordered the tunze 6010 about a month ago,the guy on the phone told me it was not in stock and it would arrive in 2 weeks,well its now week 4 whats going on?so i called yesterday and found out there was a waiting list and guess what,my name wasnt on it whats going on over there?then i ordered a 48in. 400w RADIUM retro fit kit with vho and received 2 xm bulbs instead and was told i would have to be build for the xms and they would ship the radiums overnight and would credit the amount for the xms as soon as they got them back whats going on over there?

MarineDepot
01/14/2005, 02:42 PM
Hi,

I apologize for the inconvenience with your order. Please send an email to my attention and I will see what I can do for you. I would need your name and order information to proceed. You can send the email to customercare@marinedepot.com

Ben R.
Customer Service Manager
www.marinedepot.com