logans_daddy
03/07/2006, 05:45 PM
Donna @ DFS really went above and beyond! She was very helpful and polite in handling my problem. She really bent over backwards to fix things. She offered me a $100 credit towards future goods as well as free next day shipping on my order! This is the absolute best customer service i have ever experienced! If their goal was to keep me as a customer for life then thats exactly what Donna accomplished with the way she handled this transaction.
BTW....the main reason i contacted DFS a second time was because for me to purchase everything on this order @ marinedepot.com it was going to cost me almost an extra $150. i called DFS planning to "suck it up" and ask for my order to pushed through again and instead this is what i was treated to. really top notch.
Shawn:bum:
(DFS customer for life)
BTW....the main reason i contacted DFS a second time was because for me to purchase everything on this order @ marinedepot.com it was going to cost me almost an extra $150. i called DFS planning to "suck it up" and ask for my order to pushed through again and instead this is what i was treated to. really top notch.
Shawn:bum:
(DFS customer for life)