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Hopestar075
04/14/2006, 10:33 PM
My False clown died today 16 days after I bought it. I know your site says 14 days but I was wondering if anything can be done?
I also baught another one as well which is fine and a pink spotted watchman goby it's also fine. At the same time I purchased a clean up crew they are fine. I followed the acclimation procedure to a tee. Thankyou! I have always bought from you guys, I not mad things happen..:confused: :(

dfs/la2
04/15/2006, 01:29 PM
Hopestar075,

Thank you for your post. Our aquatics team will be available to respond to posts from 9am-4pm CST Monday-Friday. For questions or concerns regarding your order, please contact us at 1-800-334-3699 (8am-10pm CST) or email us at CustomerService@LiveAquaria.com. Thank you.

dfs/la2
04/17/2006, 10:01 AM
Hopestar075,

Thank you for your recent Live Aquaria order. We do apologize for the loss of the fish. Please send us a PM with your account information or call our Live Aquaria Department at 1-800-334-3699.

Thank you,

Michelle H.
Drs. Foster & Smith, Live Aquaria