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justin1977justi
05/23/2006, 08:51 AM
I got my Dart pump in from you on Friday and installed it and it is very loud. The humm can be heard several rooms away. It then started making a wierd vibration noise. I checked everything to make sure that it was not anything in my stand vibrating and it's not. I can put my ear up to the pump and can hear the vibration in it. It is also very hot. I have heard that they run cool. Mine after a couple minuets of running is to hot to touch. Is there anything you can do to get me a new pump? I have the pump off so that I don't mess it up any more so my tank is without a closed loop running for circulation.

MarineDepot
05/23/2006, 01:47 PM
Hello Justin,

Please contact us directly regarding this matter or if you like you can also contact Sequence directly at 800-447-8342 The pump you bought has a 3 year manufacteres warranty. I would actually recommend that you do call sequence regarding the problem, they just may have a further insight on your situation

Walter

Marine Depot Customer Service
www.MarineDepot.com
714.385.0080
customercare@marinedepot.com