View Full Version : IceCap 400W HQI
alrha
07/21/2006, 03:01 PM
I ordered 3 IceCap 400W HQI Double Ended Metal Halide Bulbs (http://www.drsfostersmith.com/Product/Prod_Display.cfm?pcatid=13319&Ntt=400w&Ntk=All&Ntx=mode+matchallpartial&Np=1&N=2004&Nty=1) and it is backordered but the expected date keeps getting pushed off. Any info on the status of these bulbs would be appreciated.
Thanks,
Albert
dfs/la2
07/21/2006, 03:21 PM
Alrha,
Thank you for your post. Right now our expectant date is July 28 for the IceCap 400W HQI Double Ended Metal Halide Bulbs. We apologize, however, occasionally manufacturers are not able to meet their supply dates. This has been the case with these bulbs. To the best of our knowledge we will be able to ship these to you by the end of the month at no additional shipping charge. If we can be any additional assistance please feel free to contact us at 1-800-562-7169 or via e-mail at customerservice@drsfostersmith.com.
Jessica H.
Drs. Foster & Smith
alrha
07/21/2006, 03:40 PM
Thanks Jessica.
p.s. there would be no shipping anyway as i already paid for the shipping of my order.
alrha
08/02/2006, 09:48 AM
the date still keeps getting pushed off everytime it reaches a date, it changes to a later date.
dfs/la2
08/02/2006, 11:09 AM
Albert,
Thank you for your post. We apologize for the long wait for your lights; we do show that they arrived this morning and have been shipped. If we can be any additional assistance please feel free to contact us at 1-800-562-7169 or via e-mail at customerservice@drsfostersmith.com.
Ginger K.
Drs. Foster & Smith
alrha
08/02/2006, 12:11 PM
Great! Thanks!
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