Coralife RO unit

[Wes11]

On July 18th I purchased the Coralife pureflo RO unit (50 gal a day) from Drs F&S. I did not put it together until just last week as I was moving my residence and my 58 gal tank. (The reason for the purchase)

I am having nothing but problems with the unit. The membrane will not seat correctly for any period of time. I know that my water pressure is not an issue as I make sure that I do not turn it on to strong. In fact if I turn it past a quarter turn it unseats.

Also overall water pressure is not that high. Prior to this I had a kent bare bones and never had a problem except the slow flow rate (12 gal a day) I needed a new membrane anyways so upgraded (I thought) to the Pure flo.

Help!

[dfs/la2]

Wes11,

Thank you for your post. We apologize for the inconvenience you have experienced with your recent purchase. We would be more than happy to exchange the unit or assist you in trouble shooting your Pure-Flo II RO Unit. If you could please provide us with an order or customer number we would be able to better assist you in this matter. Please feel free to contact our Technical Support Department at 1-800-334-3699 or via email at [email protected] and we will be happy to answer any question(s) you may have.

Jessica H.
Drs. Foster & Smith
Technical Support