Problem with my Seio

[dmo]

Hello,

I received a Seio 620 powerhead as part of my order yesterday, and it is extremely loud. The noise is similar to a buzzer alarm clock, except not quite as piercing. I have been running the pump for a couple of hours now, hoping that it would "break in" as it does move water well, but no such luck. I have taken the impellor out, and it looks fine, not worn or broken or anything.

Thank you for your time, and I look forward to any suggestions you may have.

[dfs/la2]

Darius779,

Thank you for your recent order. We feel you have completed all the possible troubleshooting with your power head. We will be happy to exchange this item for you. Please contact our Customer Service Department at 1-800-562-7169. We apologize for any inconvenience this may have caused you.

Pat S.

Drs. Foster and Smith