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teena
09/09/2006, 06:00 PM
if you un plug the unit to make a move to another house how long can the membrain stay dry befor it goes bad? its not been in use for 2 to 3 weeks now, is it to late? what steps do i need to take at this point?
dfs/la2
09/09/2006, 06:50 PM
Teena,

Thank you for your post. The membrane should never be stored dry. If it has, it would be recommended to replace it. Here are the following requirements to storing an RO membrane. The membrane can be stored by being saturated in the RO system for up to 30 days. If the membrane is not going to be used for more than 30 days, it can be refrigerated for preservation. To do this you would want to place the membrane in a reseal able bag with a couple of teaspoons of purified water and store in a refrigerator. Be careful not to freeze the membrane.

If we can be of any additional assistance, please feel free to contact our Customer Service Department at 1-800-562-7169 or via email at customersevice@drsfostersmith.com and we will be happy to answer any questions you may have

Gwen S.

Drs Foster & Smith
Tech Support
teena
09/09/2006, 06:54 PM
do you think it is to late, how can i tell? could i still put it in a bag to keep it cool?
dfs/la2
09/09/2006, 07:54 PM
Teena,

Thank you for your post. Unfortunately, if there was no water in your RO unit and the membrane was dry upon opening, you would want to replace it. We apologize for any inconvenience this may cause.

If we can be of any additional assistance, please feel free to contact our Customer Service Department at 1-800-562-7169 or via email at customersevice@drsfostersmith.com and we will be happy to answer any questions you may have

Gwen S.

Drs. Foster & Smith
Tech Support
teena
09/09/2006, 09:02 PM
what is the price of the membrain for this unit?
dfs/la2
09/10/2006, 11:17 AM
Teena,

Thank you for your post. Unfortunately we do not sell the Barracuda R/O units or their replacement parts. If we can be of any additional assistance, please feel free to contact our Customer Service Department at 1-800-562-7169 or via email at customersevice@drsfostersmith.com and we will be happy to answer any questions you may have

Ginger K.

Drs. Foster & Smith
Tech Support