retail store fish question

[sidd129]

How long is your garantee on you retail store fish? I'v had a fish for eleven days and It looks like he is circleing the drain.

[dfs/la2]

sidd129,

Thank you for your post. Our Retail Store has a 14-day warranty period from the date of purchase. We recommend you contact the Retail Store at 715-369-9312 and speak with Jodi or Jessie.

If we can be of additional assistance please feel free to contact us by phone, email or PM.

Thank you,

Michelle H.
Drs. Foster and Smith, Inc.
Live Aquaria
1-800-334-3699
techsupport@liveaquaria.com

[sidd129]

I think I'll drive over there today. I'm not too far.

Thankyou for your quick reply on this matter. Should I still call first?

[schnicklefritz1]

Our warranty on livestock here at the store is 14 days with a reciept. We would also appreciate if at all possible, to please bring the body of the fish back with you. If you have any other questions or concerrns please feel free to call us directly at the store 715-362-9312 ext 227 and please ask for Jodi or Jessie.

Thank you!!
Jodi Olenski
Aquatics Coordinator

[sidd129]

I brought the fish in yesterday and got store credit without a problem. Still sad though. I guess some fish just wern't ment to be. I'm going to tear down my qt and set it up in the basement for the holidays. After it cycles I will try it again. I think fosters was the busiest that I have ever seen it. A lot of people must be getting cool christmas presents. Thankyou for the easy return.