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Mad Mitch
11/26/2006, 04:24 PM
Have installed the ethernet module but cannot setup the e-mail alerts as software only accepts SMTP IP address, does not recognise my SMTP server (domain) name "mail.btinternet.com", and British Telecom refuse to provide IP addresses reasoning these change. :(

AQ, could you amend the software to use SMTP server name as do others e.g. my Netgear firewall.?

Also, would be useful to be able to export sensor data - this needs only one txt file when not linked to charting.

Thanks

Mark

RobbyG
11/26/2006, 08:06 PM
I just checked on some whois sites and they dont seem to have the IP either. Something is really strange about a mail server on a large corporation server that does not have a fixed IP.

Maybe you will have to use a free account service just for your Tank

DaveUKN1
11/27/2006, 07:45 AM
OK....a tracert to mail.btinternet.com resolves to this address :

pop-smtp1-f.bt.mail.vip.ird.yahoo.com and an IP address of : 217.146.188.192

Try that and see how it goes.

RobbyG
11/27/2006, 11:49 AM
If it really is not a fixed address that will only work till the IP changes. I can't imagine they change the IP, seems odd, but the mail server did not seem to have a regstered IP, so who knows.

Mad Mitch
11/27/2006, 03:29 PM
Thanks Dave.

Aquatronica gave same address

Test e-mail reports "test e-mai lhas been sucessfully sent to addressee" but nothing received at detination address.

Now why do I suspect "Blarney & Tosh" a.k.a. BT

:mad:

DaveUKN1
11/27/2006, 05:00 PM
Check that you dont need a username and password to send outgoing mail.

I had that problem with mine....except that I didn't need it and that's what was screwing things up.

redbull99
11/27/2006, 05:28 PM
One other thing peculiar to BT, is that they only allow emails from their domain to be sent via their smtp servers to prevent spamming.

I have a business account with BT and I know that I will not be able to send e-mails from the ethernet module as I cannot prove to BT that I own the aquatronica domain. AQ should make the whole of the address editable. All e-mails from the ethernet module are sent from XXXX@aquatronica.com

You won't get any warning that the e-mails have not been sent via BT, they will just never arrive.

Drop me a pm and I will help you prove this.

Steve.

RobbyG
11/27/2006, 10:22 PM
That's odd, the Beta version allowed you to specify Sender and recipient. In any case I think the BT thing sounds like too much of a pain in the rear, why not just use another mail service? Even the paid ones with full forwarding etc. don't cost much $$ anymore.

Mad Mitch
11/28/2006, 04:55 PM
Redbull99; note what you say but my Netgear firewall using server name with user name and password works fine.

I can ping the IP address suggested so its not connectivity.

Maybe I need to try another mail provider as suggested ...

Mad Mitch
11/29/2006, 04:13 PM
ok; unlike some other devices, needs modem address in "gateway" field and ...

It works :D