Quiet One died

[Shadowramy]

I bought a Quiet One 6000 pump last Feb. The pump has broken down since then. I understand the Dr Fosters only carries a 60 day return policy on them, that I need to contact the manufacture for the one year warranty.

Unfortunately I can not find a contact website or phone number for them. I did call Dr. Fosters, however it was stated Dr. Fosters had no way of contacting them either and did not know. I find it very unfortunate you would not have this information, especially since you recommend this pump as a Dr. Fosters Choice.

The warranty is about to expire, is there anything left I can do. I do allot of shopping from both Dr. Fosters and LiveAquaria and you have always done me well in the past.

[dfs/la2]

Bwilfong,

Thank you for your post. We apologize for the misinformation regarding your Quiet One Pump. We do cover the warranty for this and other Pentair products through our agreement with Pentair. We ask that you contact us back by calling 1-800-562-7169 or by PM at your earliest convenience so that we may cover your warranty.

Nate M.
LiveAquaria
Drs. Foster & Smith

[Shadowramy]

Thank you so much - I PM will PM you.

[dfs/la2]

BWilfong

Thank you for your post and PM. We have sent you a PM regarding your Quiet One 6000 Pump.

Happy Holidays,

Michelle H.
Drs. Foster and Smith

[Shadowramy]

Just a note to readers. Dr. Fosters has taken care of me really well on this issue and resolve the matter very quickly!!

Great service and support!!!