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They did credit my account minus the $9.99 box fee. I had to call them and ask them to refund the credit card I used. They informed me all refunds are now credited to your live aquaria account for future purchases. I have not ordered from them in some time and I was not aware of that change. They DID go ahead and return it to my Credit Card as a 1 time courtesy. That's all I needed since I will not be ordering from them again. I do not like a company who holds money hostage so you HAVE to purchase there again in the future! It could be another 3 months before they get that anemone in again. I will order elsewhere. I have 2 local stores trying to get in a Gig for me...so hopefully they will come thru soon.
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