Quote:
Originally Posted by justinbarstow
I have been a loyal customer for year and have spent thousands of dollars t your store. last week you sent me a pump w/ a cracked housing. I plumbed it in and turned it on to find water spewing everywhere. I called Thursday morning to report the problem and stressed the fact that I needed some kind of replacement over-nighted to me to be received by Friday at the latest. here it is Saturday and day # 4 of no pump. I am very dissatisfied w/ your "customer service" and will be purchasing all future goods from your online competitors as well as let others in my community know the experience I had. it infuriates me that you have been so careless w/ what you know are your customers passions and ignore what is obviously an extremely time sensitive matter. are you going to pay for damages to livestock am die off? like I said, I have spent THOUSANDS of dollars and this is the respect you pay to your loyal patrons. it's ****ed up and you just lost one. this housing better be overnight priority or I will seek legal counsel for damages. this concludes our business.
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Your very unprofessional by airing this on the forum. Take it offline and resolve it professionally. Your posting a threat on a public forum, very unprofessional!