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I was there that week and you could tell things were not normal. I ran into a first time customer and remember telling them to come back as I had never seen the selection that low. I've been going there for almost a year. I've seen all the tanks taking down and thoroughly cleaned. I remember a problem with the clown tank system and all the clowns ended up in the live rock ponds.
I really enjoy going. PA provides a great service. Being able to pick your own live rock from up to 3000 #s is awesome. I've always had fast email responses, even on the weekend.
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