It could well be a bad optic sensor, it is a replaceable part. I don't do the repair service for Canada but Phil at Xenia should be able to do this repair, the part US is $28.80. If the pump is the original one, this can also be a problem area, they usually last 2-3 years and a long time sitting dry after being used could cause the seal to fail. Typically though a bad pump will not pump and after 10 minutes the too low red light comes on, if it is a constant green level light this is an optic sensor issue.
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Roger Vitko
Tunze USA
"He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!"
Current Tank Info: 210 gallon planted tank with Altum Angelfish
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