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Old 11/19/2019, 01:35 PM   #3
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angieg1123's Avatar
Join Date: Aug 2002
Location: Wisconsin
Posts: 523
They did credit my account minus the $9.99 box fee. I had to call them and ask them to refund the credit card I used. They informed me all refunds are now credited to your live aquaria account for future purchases. I have not ordered from them in some time and I was not aware of that change. They DID go ahead and return it to my Credit Card as a 1 time courtesy. That's all I needed since I will not be ordering from them again. I do not like a company who holds money hostage so you HAVE to purchase there again in the future! It could be another 3 months before they get that anemone in again. I will order elsewhere. I have 2 local stores trying to get in a Gig for hopefully they will come thru soon.

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