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Warning: not direct personal experience.
When I started out in this hobby, I looked at ordering from them, and the only positive review out of the dozens I got was from someone who could walk to their place (and may have worked for them, though I never confirmed this absolutely).
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Human beings, who are almost unique in having the ability to learn from the experience of others, are also remarkable for their apparent disinclination to do so. -Douglas Adams
Current Tank Info: 14g, 29g nano reefs
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