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Old 11/12/2017, 02:52 PM   #2
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Join Date: May 2010
Posts: 285
Hello teo241,

I'm sorry to hear about this - that's a new one for me. This is the very first report of something like this I've ever heard since we introduced the RENEW™! I'm going to ask Ravi to get in touch with you to see if we can figure out what is going on.

By the way, can you expand upon what it is that you are doing when you say a "manual water change cycle?"


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