Quote:
Originally Posted by mike810
Hey Keith,
I two 48" PM Hybrid which I bought in 2013-2014. My controller doesn't keep the time after a power outage either. Is there a firmware update for this and if so, could you point me to it? I wasn't aware there was a fix for the lost of time after a power outage.
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Hey Mike,
This could possibly be fixed with a firmware update. If you could email us 2 things we can determine if there is a firmware update available for your light.
Send us:
A photo of the sticker on the inside of the leg of your power supply controller. This likely says "SST" something.
Your firmware version. This can be found in the menu, it will say HW X.XX and FW X.XX we need the FW (firmware) number.
Email this to us at customercare@ our domain name (trying not to get spammed). Be sure its the North America website.