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Unread 01/02/2016, 07:21 PM   #49
slief
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Join Date: Sep 2009
Posts: 14,173
Quote:
Originally Posted by ClownsRCoo View Post
I have been emailing trying to make sure my payment was received and production has been started on my sump. Can someone from RE please PM me for my details and tell me if you have started building my sump yet or not? I have emailed 3 times with no responses.
When did you send the payment? Not sure when you started emailing to follow up but the head office in Germany has been shut down for the holiday since just before Xmas. They closed down from the week of Christmas through New Years and reopen this Monday. I know Torsten has been away from his email since then. They take their vacation time seriously in Germany unlike us in the states.

They get back first of this next week and I would expect you will hear back Monday if not Tuesday. If you don't hear back from Torsten by Tuesday morning after he has a chance to catch up, send me a PM and I will set some fires.


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Last edited by slief; 01/02/2016 at 07:28 PM.
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