So the 7095 is a new unit just purchased as new? The cables are the ones it came with? Typically in a case like this I would suspect the cables first, but if they are the cables it came with and it is a unit purchased new, my suspect would be the pumps, that there is something damaged so they do not output a signal to the controller. A 7095 failure is exceedingly rare short of water damage to the controller.
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Roger Vitko
Tunze USA
"He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!"
Current Tank Info: 210 gallon planted tank with Altum Angelfish
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